Xpress Automotive Garage - Long Beach (CA)

Vent A. I was calling around to several shops to see how much they will charge for a spark plug replacement. I was talking to Charlie. He was very forthcoming with breaking down the cost of the parts and labor. My initial assesment is that this shop doesnt seem to try to rob me. The labor is reasonable. They are going to charge me $100 for labor. Extremely fair price! And I told them I am bringing my part, they are aggreable and reasonable about it. I made an appointment. We shall see if they do a good job. I will make additional updated reviews pending the result of the labor. Stay tuned. Update: While I sit in the waiting area, Charlie called me in the work area to show me exactly what he was doing and what he inspected. He basically had all the parts organized on the side and he showed me the things he was inspecting and what his professional opinion on how to best maintain my car engine. He did not by any means was trying to sell me crap that I didnt need. We had about a few minute conversation on proper maintainance on my car. What I can tell you about this man, he is honest. He was not talking to me as if I am some dim witted female. He was talking to me as if I was his friend and just plainly explained his assesment. So, for those of you ladies who have had that experience with your local repair shop or car dealer mechanics where they were trying to talk you into hundreds of dollars in repair and maintance work, you wont get that sort of slithery manipulation with Charlie. I dont know him. This is the first time I have been in this auto repair shop. He doesnt sell you bull. He is pleasant and patient with his explanation. He is informative and would teach you a few things about your engine if you asked. Skip all the other places. Dont waste your time shopping around. Make and appointment and have him look in your engine if you really have no clue what needs to be done. But you can also try to act witless just to test if he is as honest as I have pleasantly discovered. I am not an expert mechanic. But I am not an idiot either. I have spent a lot of time with my uncle and my dad in the garage when they were alive and were the ones maintaining our family vehicles. I have some base line knowlege of how an engine works. It is safe to assume that I have been in garages where I have discovered when the mechanics are pumping bs just to sell me more stuff than what I need because they assumed I am some stupid female who has no clue how an engine works. My pet peeve. More updates: I just saw Charlie wiping down the top of my engine and he also used an air compressor to remove the debris and dust off my engine. Only my dad and uncle has ever done that. No other mechanic does that from my experience. This person takes pride in his workmanship. I am a really hard critic and not easily manipulated and swayed. So, if i am giving you more insight as to the type of service this place offers, it means it is top notch.

Dim Nik I really appreciate these guys—always honest and fair with their pricing. It’s the one place I fully trust for repairs, and they’ve definitely earned my loyalty.

Andrew Dickieson Last week my car broke down in long beach where i was 20 miles away from home and was sent to Lakewood Auto Care from AAA. I was in a sinario where my back was against a wall and I could have been taken advantage of or at least charged the fullest amount and put at the bottom of the wait list but instead Mark gave me not only the AAA discount but also have me a discount on the time worked and made it a point to get my car done ASAP. Mark and his crew are completely stand up and do great work. thank you to them and please if you are looking for a mechanic, use lakewood auto care.

Larissa Trochez Luna I had an incredible experience at Orozco’s Auto Service! After taking my car to several shops to fix the climate control system but none of them were able to properly diagnose or fix the issue. Orozco’s was finally able to resolve the issue immediately. They kept me informed throughout the entire service process by sending real-time updates via a link through text message, which clearly displayed the services being performed and the findings on my vehicle. Their shuttle service made everything even easier, and the entire team was extremely kind and professional. Special shoutout to Randy and Alejandra—both were absolutely amazing! I highly recommend this repair shop to anyone looking for honest, efficient, and top-quality service.

Antonio Paz Excellent 5 star service

Sam Ferrel My wife was involved in a accident in our 2011 Ford Edge. Frank is an independent shop which means he didnt work for the insurance people he worked in my behalf. Factory parts and got them to pay for every little detail. Not only was I impressed by the work he detailed my car inside and out my chrome rims were horrendous my headlights we so hazy. I bought my car used and it looked a 1000 times better than when I drove it off the lot. Frank and his team work at the highest standards with integrity. Would recommend 100%

Guillermo P Rodriguez These guys excellent with the classic cars !! Hard to find shops that can work on carburetor power engine vehicles !! Recommend

K. Hall I ran across this place a couple of years ago ,needing a smog for my car. I asked about getting some repairs done on my cars and I have been doing business with them every sense. Johnathan and his family along with the workers are very knowledgeable and take Very good care of my cars...

Mary Adams I have been going to Viking for a couple yrs now. They are honest and more than fair. I refer all my friends to them for all automotive needs. From windshield wipers to smog checks and major repairs. I will be returning tomorrow for my oil change. I can’t thank them enough!!

Christopher M Tap runs one of the few honest repair shops around. We have been taking our cars here for over 20 years. Would highly recommend to anyone who wants a fair estimate.