1 /5 Carolina Reaper: I did not like my haircut, and the customer service was bad.
I waited for 5 minutes with no one acknowledging me or welcoming me, when the stylist came out she was rude and just said “ do you have an appointment” I said yes and for what time, she asked if I know who it with with, I said I don’t remember and she checked, then seated me at her station. She ignored me mostly during the haircut and didn’t ask me how I’m doing or make much conversation at all, except a couple technical questions, which I’m okay with, except she was nicer and friendlier to the other customers at the salon. This made me question why I was treated coldly compared to others.
I wanted a bob, my stylist probably didn’t know how to cut curly hair because it came out terribly choppy and uneven. At the end of the cut I pointed out the left side was noticeably longer, and she tried to fix it, but it was still way longer and for some reason she cut the front pieces inches shorter than the rest of my head making it look ugly and disconnected. Also, I wanted the back to be short and stacked in layers, and somehow the back was actually longer than the front despite my request. The layers were too long. Eventually at the end I felt she wouldn’t be able to do any better due to lack of skill so I just lied that it was fine so I could go home.
It took me a long time to write this review, (this happened 3 weeks ago), because I was so upset about it and it stresses me to remember. I’ve hated my new hair and tried to resist going back to another salon out of fear of money wasted and it coming out poorly. But I just couldn’t live with this ugly hair and went to a salon today where they fixed it and agreed it was very uneven and not looking great. Thankfully the new salon and haircut turned out great, but I will never be back here and will recommend against it to those I know
