Stanford Medicine Childrens Health Pediatrics - Monterey (Formerly Pediatric Group of Monterey) - Monterey (CA)

Sunflower Mermaid Unfortunately we were always kept waiting for more than an hour and then due to lack of accounting on their books they wanted to charge a fee plus disrespect a military wife. We will not be referring anyone and we are saddened that ripping off patients is the norm

Cynthia SCHMIDLIN Dr. Casey Grover saw my husband at the CHOMPS ER recently, following a fall and concussion. He diagnosed Hydrocephalus, after ordering a CAT scan to determine any underlying causes for the fall, other than balance issues occurring for over two years. Not one of the doctors or physical therapists who have been seeing him thought of testing for this condition. Like hundreds of thousands who are afflicted with Normal Pressure Hydrocephalus, his symptoms were attributed to arthritis and other age-related issues. The neurologist to whom Dr. Grover referred us confirmed the diagnosis. He referred us to a neurosurgeon who can operate to drain the excess cranial spinal fluid in his brain, stop any further neurological damage, and reverse some serious symptoms. Thank you, Dr. Grover, from the bottom of our hearts.

Johnnie M Ill be honest, I was a bit hesitant after reading those online reviews. But let me tell you, my visit to Montage Healthcare was a total game-changer! Yeah, I had to wait a few months to see the doc, but it was totally worth it. They have this cool system where you can snag an appointment the following week through the app or by phone, which I thought was pretty sweet. Dr. Stephen Owens was a total rockstar. He knows his stuff, answered all my questions without making me feel like a dummy, and was just a really chill guy. If youre looking for a doctor whos actually human, hes your guy. The clinic itself was clean and tidy. I waited about 15 minutes after checking in, which isnt too bad considering. So, dont let those online reviews scare you off. My experience at Montage Healthcare was awesome, and I think youll feel the same way.

Ed Brodow A stressful stress test was made palatable because of the caring, personal, and professional treatment by the entire staff including Todd, Jeannine, Suzanne, Yurika, Grace, and Dr. Mike Galloway (he should write a book about bedside manner -- his is outstanding). I hope I wont be seeing them for a long time, but if I do, I know I can look forward to the same exceptional treatment. Bravo!

Lauren Bolobov Called to ask about bringing my daughter in who was having stomach pain and diarrhea. The girl on the phone said that because she had diarrhea she couldn’t be seen in person since it’s a symptom of covid, which I understand, but she only has diarrhea and no other symptoms and the diarrhea had been ongoing for a couple days, still no other symptoms so I was thinking stomach bug or food poisoning. After I asked if she was serious about not being able to see a toddler for only stomach pain and no other covid symptoms, she hung up on me. I called back, spoke to someone else who unfortunately just transferred me back to the same person I was talking to before. She was even more rude talking to her the second time and wouldn’t admit to hanging up on me, but ok. She suggested we do a virtual appointment and since I was really desperate to be seen I agreed. Idk how a virtual appointment was going to be useful, but like I said I was desperate. Then she said “oh we actually don’t have any virtual appointments left today”. *facepalm* I said thanks but this is urgent and I would need to call someone else, hung up. Called Mogo 30 seconds later and they IMMEDIATELY and compassionately invited us to come in and get my daughter seen in person. If you want cold, unfeeling, bratty staff to talk to about your child’s urgently needed appointment, go here. Mogo took care of us and were super understanding about the whole thing. They were happy to see us in person and way more professional and kind.

Janice Gargiulo I asked for cardiologist, but got anesthesiologist!