2 /5 Carissa Zhong: First time trying this salon and the pedicure experience was painful! Kelly who did the pedicure for me cut toenails on my left foot so short, especially the big toe, I screamed 4-5 times when she cut it and did the cuticle and filing. You can tell from the picture, left foot and right foot are not even. I wasn’t bleeding (thank goodness), but man it was painful! Now that I’m home when I wear socks, my left foot hurts because the skin of the big toe rubs with my sock. Cutting the toenails should be the most basic skill, how can she mess that up? The owner said Kelly usually is very good. I don’t believe that at all. Again, basic skill. I would never want Kelly to do my nails again. Thank god it’s Tina who did manicure for me, who was very good.
When I made reservation online, I don’t have a chance to choose which staff. I don’t think I will take the risk coming here again not knowing who I will get. I paid $145 for delux gel pedi and gel mani, which is very expensive but the quality and experience don’t match the price tag. They are also short of staffs on Sunday. Normally when I go to my go-to salons, 2 people do mani and pedi in the same time, so I can get it done sooner. But today, I had to wait till the pedi is done then did the mani, I spent total 2.5 hours waiting and for the whole process. I wouldn’t recommend this place at all.
