1 /5 Joan Estep: I called ahead to see if they could fit me out on a Saturday afternoon and they told me they were all booked up, and recommended I come in on another day. I had a very tight schedule so I was going to find somewhere else, but they she me know they could fit me in on Sunday at 10 AM when they open. When I arrived, there was one manicurist on staff, and someone else getting their nails done and who was about halfway thru. The manicurist let me know that they were appointment only so I double checked to make sure I was at the right place, as this was my first time there. I let her know that I spoke with someone the day before, and they booked me for an appointment at 10 am that morning. She didn’t know why they said that and she was the only person there she wouldn’t be able to help me for another hour. Very frustrating experience considering I was going to find somewhere else, and the owner insisted that I come in and would fit me in when they actually did not have the space or capacity to do so.