1 /5 abby soule: I came in for a partial highlight to correct some red tones from a previous, different salon’s service. The stylist was kind and friendly, but definitely did not give me what I asked for or wanted. Once she saw how it turned out, she immediately said she “wasn’t satisfied” with the color job and offered for me to come back and have her fix it. I agreed, but once I went home and saw the extent to which it was botched (it was VERY bad) I was no longer comfortable having her work on my hair again, and risk a worse job and more bleach damage. I kindly asked for a refund and was told they have a “no refund policy” despite her acknowledging that she wasn’t satisfied with her own work. I then reiterated my disappointment and asked for a partial refund and was ignored. Very disappointing and do not recommend this salon.