1 /5 Andrew Collier: Run. Disorganized and unprofessional. Misquoted me then of course I owed them extra after the fact above what I and my insurance had paid. Called a number of times to understand and straighten it out. Never got any call back or communication. Went to collection for a small amount of $ instead of ever calling me back or trying to keep me as a patient. Run. I’m sure they’ll say they want to talk now looking at responses to other reviews. Too late, wasted enough time here. Never had such a bad experience with a dentist being unable to operate the business in a way that works for patients. Feel bad for the staff, probably just poor mgmt and ownership. Even for California levels of dysfunction, quite bad. Read the other (real) reviews, then run the other way. Most of the positive reviews seem overly general and nice while the bad ones are very specific problems, like mine. Draw your own conclusions, but still run to a much better managed dentist office if you’re smart. I wonder if staff turnover or patient turnover is higher. Did I mention you should run away, fast?
