1 /5 Stephanie Lavelle: Terrible experience and won’t come back. My parents really like this place so I strayed from my normal nail salon. I wanted a purple polish and requested that a clear glitter be put over it. The woman had no idea what i was talking about and told me i could only do the glitter colors they had. She was really rude about it. Then, the woman was cutting my nails and cuticles when she proceeded to stab me with the stick on the side of my toe nail bed. She was cutting a piece of nail and I told her it hurt and she proceeded anyways. I flinched and she ripped out whatever she was working on. My toe started bleeding and is now red and inflamed. I looked at her since she seemed unconcerned and i told her that it was bleeding and could she make it stop. She came back with an alcohol swab and then told me to put my foot back in the water. She started to do that on the other toe and i told her to stop and not to cut my nails anymore. The rest of the pedicure she was very rough with that particular spot. That aside, we had a reservation for 3 people and they left a person in our party sitting for over 30 minutes not even acknowledging them. This is poor customer service. When i told the guy working the front desk that the woman cut me, he shrugged and said he was sorry and could give $5 off. This is really poor customer service. Pedicures should not involve blood.
Their prices are higher than others in the area but the quality doesn’t match. Will not be returning and neither will anyone in my party of 3.
