3 /5 Kathy Collins: I’ve been here twice before and it has been fine. However, today I went for a dip, manicure and a gel pedicure… Mai, who did my manicure was absolutely terrible. Her body language, her lack of asking me what I wanted as far as shape or anything screamed “I don’t wanna be here”. She was literally spilling Her supplies all over the floor and couldn’t care less. She was filing my nails so aggressively. I had to tell her to stop because it hurt. Again, she could care less. She was doing my nails with distain. Helen, who did my toes was OK, but I left with my manicure, being shiny on all of my toes, except, my big toes. Who knows what was going on there.
Also, I have to say, it was filthy in there today. The floor was filthy. The extra a pedicure chairs that were being used were filthy. Even going back to the restroom felt sketchy. It was really dirty. Very disappointing. Don’t know if I’m going back.