LUXE NAILS & SPA - San Diego (CA)

3 /5 Michelle Andreana: When you go to a nail salon, you expect warm and friendly service, a clean and tidy technician, and salon-quality results. My experience with Luxe Nails didn’t meet those expectations. My nail technician asked me four times what type of service I had booked and I told her again each time, yet she still tried to pressure me into getting gel nails when I was quite clear that I wanted regular polish. She used an electric nail drill on my hands despite my coming in with bare nails, which I felt was unnecessary and messy because it left little speckles between the coats of paint. She also chose a different color than what I had asked for on my nails, and when I spoke up about it she didn’t remove the incorrect color but instead painted over it with the new one. She was disheveled in both her appearance and her use of tools, which left me stressed for most of the appointment. My results were disappointing even though I did ask her to fix the nails she had left crooked or partially unpainted, and I left feeling as though I had wasted money and could have done an equal job at home. Unfortunately I won’t be back and don’t recommend this place.

5 /5 Á Aiwiuoi: I went to the salon on Monday and got Kristins manicure, I made a request for ombre that was trending on social media with a short almond nail shape, she did a great job of it, it looks so nice and cute. I will come again next time

1 /5 Gamini Garg: If I could give this place a negative rating, I would. I got a birthday coupon for 10% off and thought it would be nice to treat myself to a classic pedicure. I was seated fairly quickly but from there the experience just went downhill. Right when the pedicure began, the attendant immediately started pushing me to add a callus treatment. I didn’t even know what it was for at first. She eventually explained it was for scrubbing the bottom of the feet. I felt pressured and ended up agreeing even though I didn’t really want it. The worst part came when she started digging too hard into my left big toe. I asked her to stop but she kept going and actually made it bleed. This happened on the morning of my birthday so you can imagine how that set the tone for the day. Instead of using a proper antiseptic, they just dabbed on some random liquid and no one even offered an apology. When I went to check out, I noticed they had champagne for guests but no one had offered me even water, not to mention champagne, even though it was my birthday. I had to ask for it myself. Now my toe is swollen and I’m worried it might be infected. This was supposed to be a treat and it turned out to be a painful and upsetting experience. I absolutely do not recommend this place. I won’t be going back and honestly regret spending any money here. I usually avoid leaving extremely negative reviews but this experience was just too awful to ignore and potentially unsafe.

5 /5 Coby: Ive been coming here for 3 sets now and had nails done by both Kristin and Sandy, and I love their work. Ive never been to a salon where I like more than one artist, I got Sandy by accident by booking through the website, so if you want a specific artist you need to call, but I ended up really enjoying having Sandy work on my nails. My nails are the perfect amount of thickness and shaped right!! I usually go for simple & darker colors, but I know they can do good designs ❤️

5 /5 Maddie Smedley: BEST pedicure I’ve had in my life. No lie! So so nice and was over an hour. I’ve been to places before for the same price and had a 20 minute pedi. Loved loved loved this place!