Hair Factory & Beauty Supply - Ontario (CA)

2 /5 Gigi: You gotta be careful some of the items are old outdated to thick ect

4 /5 Rebecca Alvarez: Love this store..they always have what I need

1 /5 Alice Ramos: Worst customer service ever; bought a body cream from them that ended up being expired, took it back and the lady that is the manager could not even do an exchange, claiming that the product was good when you can clearly tell is was expired with all the brown gooey stuff all over it; she clearly has no knowledge of her products. DO NOT RECOMMEND DONT BUY HERE!

1 /5 Bree bo: Customer service was subpar. I walked in and was there before someone else the man that was there started to help the other person first and told me to wait, I said I was here 15 min before her but im going to give both of you a pass. Then he kept leaving me going back to the register for 10 and 15 min when there was someone up there running it telling me to wait. When I tried on a wig he told me to put my purse on the table and then looked under the wig I was trying on as if I was preparing to steal something. When I said I wanted to view another one he said no one at a time. When I did find the one I was going to purchase he said I couldnt not hold it as if I was about to make a dash. I have never been treated like that and I didnt see him treat the person before me like that. I wonder if it was because I was black and they were both Hispanic. You will never get anymore of my money, if I wasnt in a crunch wouldnt have bought anything. The Asian shop down the street had better customer service and treated me way better than that. I just moved to this area people support your black business and places you wont be treated like your a criminal when you walk through the door. I understand people steal but dont treat all black people like there going to. Im not going to jail for stealing any one wig and dont need to steal. The experience was horrible.

4 /5 Yvette Faubus: I like the help they give you even though they dont got alot of exstions to choose from Ill give them a 4 star