EPS Automotive Service - Santa Monica (CA)

1 /5 Jackson Ingraham: Absolute nightmare, took this in June 2023, they told me my brake pads were causing a squeaking sound. When the problem continued, they found something wrong with my rear axil shaft. I got it replaced for a very expensive bill. Jump to now, took my car to a different shop as it had been making some noises while driving. These guys showed me that the poor installation of the axil caused my emergency break to tear, and a hole through the plate. Double the price of the original expense, and per EPS Automotive their warranty is only a year. Absolutely no help, horrible attitude through the whole process, go somewhere else.

5 /5 Esvin Lima: Im not someone who usually write reviews. I showed up for a regular brake change and they gave me such a good price i ended up also getting other maintenance things done. Theyre prices are very competitive and they even ended up washing and detailing the engine. They definitly went above and beyond my experience with any other shop. Highly recommend this place

5 /5 Eric Lopez De Lucio: Great team, great installations, incredible work, as always, thank you for taking care of my Motorhome fleet at Indie Campers!

5 /5 Madeline Sekela: I love these guys. They are kind, professional, timely, honest. They have helped me with so many issues Ive had with my van and often do small things at no cost since I am a returning customer. They have high ceilings and are able to work on large vehicles like my van. Their prices are fair and they do great work. They are always honest and up front about what is needed and how long it will take. They are always accommodating and communicative. Cannot recommend EPS enough!

1 /5 Yoshie Aoki: I read nothing but good reviews so I brought my car for 95k check for Audi A4 2009. It was my fault that I didn’t wait for the estimate and just told them to go ahead and repair. I don’t know anything about car but I knew I could change wiper blade by myself.. but I had to bring in anyway and thinking it shouldn’t be that much. I was wrong.. Surprisingly to change wiper it was $90. ( parts $74.99 and labor $15) I called Audi dealer and part was $77 with free installation… sigh I called the owner and was told it got broken and they had to go get original Audi parts.. Here is the summary of my charge. Please wait for estimate and decide if it’s reasonable enough for you. Oil filter, Synthetic Oil, oil drain plug, bolt, dowel, air filter, spark plug, cabin air filter brake fluid, wiper - $344.15. Labor - $344.15(FYI - oil and filter service $30, check light $37.50, air cleaner $60, cabin air filter $90, brake fluid $90, spark plug $120, wiper $15) Total was $824.93. Owner seemed nice and nice enough to tell me he would give me money back. I’ve been asking around and I am not convinced this place was that reasonable..