1 /5 Stacie: This service was extremely disappointing. Due to a broken tooth & being in severe pain, I called this emergency dental service to try to get immediate help. An appointment was made for the same morning at 8:30 am, in Modesto at Aspen Dental at 3900 Sisk Rd. Which is an hour away from my home, but was no problem. I wouldve driven 5 hours away to a dentist, just because of the pain. We arrived at the dental office by 8 am, checked in with the receptionist, and she asked for our insurance card, which we provided. Waited probably about 15 minutes, was taken back, and then only to be treated like a new patient. They wanted to clean the teeth, do an exam (which is expected), offer all kinds of other services, which we did not want. The whole point of my calling for this appointment was to stop the pain & pull the tooth. It clearly says EMERGENCY DENTAL SERVICES. Being in excruciating pain because of a broken tooth is considered an emergency. And it was repeatedly said, we just want to pull the tooth. Then the dentist says she doesnt even know if it can pulled the same day. What is the point of Emergency Services AND making an appointment??? After all this, and being there for an hour, we were told they do not accept our insurance. No one couldve said that when we handed over the insurance card at check in? Do they not check before even starting the appointment? But paying out of pocket wasnt a problem. We ended up having to leave, with absolutely no help. Absolutely none. We drove an hour away, thinking we would get some kind of help with a painful broken tooth.
I do not recommend calling Emergency Dental ABC, and I do not recommend Aspen Dental in Modesto. They were a complete waste of time.
