Dr. Casey Andrew Grover - Monterey (CA)

Lauren Bolobov Called to ask about bringing my daughter in who was having stomach pain and diarrhea. The girl on the phone said that because she had diarrhea she couldn’t be seen in person since it’s a symptom of covid, which I understand, but she only has diarrhea and no other symptoms and the diarrhea had been ongoing for a couple days, still no other symptoms so I was thinking stomach bug or food poisoning. After I asked if she was serious about not being able to see a toddler for only stomach pain and no other covid symptoms, she hung up on me. I called back, spoke to someone else who unfortunately just transferred me back to the same person I was talking to before. She was even more rude talking to her the second time and wouldn’t admit to hanging up on me, but ok. She suggested we do a virtual appointment and since I was really desperate to be seen I agreed. Idk how a virtual appointment was going to be useful, but like I said I was desperate. Then she said “oh we actually don’t have any virtual appointments left today”. *facepalm* I said thanks but this is urgent and I would need to call someone else, hung up. Called Mogo 30 seconds later and they IMMEDIATELY and compassionately invited us to come in and get my daughter seen in person. If you want cold, unfeeling, bratty staff to talk to about your child’s urgently needed appointment, go here. Mogo took care of us and were super understanding about the whole thing. They were happy to see us in person and way more professional and kind.

Weisz Gellért I had a great experience at this urgent care. After another clinic misdiagnosed me, the doctor here took my symptoms seriously, conducted a thorough examination, and quickly diagnosed my pneumonia. They performed an X-ray and other necessary tests without any extra charges, which was a huge relief. The staff was professional, compassionate, and efficient. I highly recommend this place for anyone in need of reliable medical care.

Julie Morris I highly recommend the Monterey surgery center. The anesthesiologist was excellent she took care of all my concerns and carefully selected anaesthesia according to my medical needs.The nurses were great and very attentive. Dr Fejes did an outstanding job a very talented and professional surgeon. You are in good safe hands at the Monterey surgery center.

Sabina Damaschin Disclaimer: Ive only been to a hospital a handful of times, so my experience it limited to 3 hospitals. I had a very smooth delivery at CHOMP in February 2024. The staff and nurses were extremely caring and patient. The room was clean and large. My husband slept on a sofa bed. Food was pretty good, and I could control the room temperature, which was nice. The baby never left my side, everything was done in the room except the hearing test. I asked to be discharged a day early, and they were able to accommodate me. They also provided my family with a gift/ congratulations bag... their was a stuffed animal, onesie, gift card to a restaurant and blanket among under things. Also, in April 2024, I brought my sick 3 month old into the ER and was admitted immediately. I likely saw the doctor within 15 minutes of walking in. Staff and nurses were very efficient with their procedures and time. Picture is of the ER. Overall, it was an excellent hospital... they went above and beyond my expectations.

Allison M. The receptionists and nurses are always super sweet and friendly here. The doctors are professional and attentive. My baby has never had a bad experience! I actually think he likes going to the doctors because of how great this facility and the staff are

Ed Brodow A stressful stress test was made palatable because of the caring, personal, and professional treatment by the entire staff including Todd, Jeannine, Suzanne, Yurika, Grace, and Dr. Mike Galloway (he should write a book about bedside manner -- his is outstanding). I hope I wont be seeing them for a long time, but if I do, I know I can look forward to the same exceptional treatment. Bravo!

Rich Gray My stay was pleasant and very professional. The nurses were great, Marisol made the time very comfortable. Thanks to all the staff.