Doctor of Motors - Chico (CA)

1 /5 Anthony Jordan: This place is a joke! Showed up to do a simple smog test a half an hour before closing time only to be met with an open sign illuminated and a locked door. Once finally getting a hold of the owner who is inside of the building I was turned away because his guy who does smog tests wasnt even there. They must make plenty of money off of other folks and their cars to not have to take me as a customer. I would never recommend this business or any business who decides to shut out a customer before closing time simply because they dont need the money

5 /5 wayne pierce: Robert was recommended to me by an auto store employee who I already trust, as "A straight shooter". So I was optimistic from the start. It was not an easy problem, made more complex by my sometimes erratic description of the events leading up to my cars problem. Robert impressed me with his human-being-ness, as well as his knowledge of gas cars of my vintage and condition. He gave me quite a bit of his time, and then offered to do a more in depth diagnosis...for which I was charged. That is up front about how he covers his costs. To me, Diagnosis is key...and fixing is the lock that the key fits. I am free to have the actual work done any how and where ever I want....But I dont feel I am ripping him off on the time cost for the excellent diagnosis. I am sure I will return for his professional skills in the future. I also watched ow he related to several other customers who came in as I was helped. He was equally as honest and out front with them, as he had been with me. I am glad he is in our world at the same time I am....altho he has eternal qualities. Wayne Pierce

2 /5 Bug Hendrick: *Update* We had a great first experience with these folks, but it seems as time went on that maybe theyre not equipped to handle bigger jobs. They replaced our AC blower in our car, and its really awful now. It doent blow right. And they quoted us SO high for an engine replacement, it was as if they were trying to price it out of any reasonable persons budget so they could guarantee we would not choose them for the repair. I dunno. I just didnt have very good experiences with them after the initial job they did. Not the worst, but I definitely would not recommend again. Absolutely the best service Ive ever had with a mechanic, ever. They explained everything, took their time with us and the pricing was completely reasonable. I will definitely be taking all our automobiles to them! So happy to find an awesome mechanic!

5 /5 Evan Bohan: No complaints. I asked for a diagnosis, I got one and a few other things I hadnt noticed. I appreciate the thorough inspection.

5 /5 Wendy Bustamante: I’ve been bringing my Honda civic here for a little while now to get oil changes. Recently I brought up a loud engine roar noise the car would make while driving on the road. Robert suggested what the issue might be without even looking at it. We set up service to bring the car in and get the issue officially diagnosed and he was right! It ended up being what he had suggested. Something about the wheel bearing on one of the wheels being loose/worn out. After picking up the car and driving it around for two days now, the noise is completely gone. Sounds good as new again! I really like this place. Robert is really friendly, the service is good and honestly I think the prices are right around average going rate for the services.