1 /5 Hailey Hong: I had the worst experience today at a nail salon out of all the nail places Ive ever been to. Its located in the mall right in front of my apartment, so I thought Id give it a try and made a reservation in advance. As you know, there are artists at nail salons who are good at what they do and others who arent, so since I wanted nail art, I specifically requested an appointment with someone skilled.
Upon arrival, before getting my nails done, I showed them a picture of the design I wanted and explained that if it couldnt be done, Id opt for a simple full-color instead. They assured me they could do the design I brought. However, from the start, there were issues ā I prefer a transparent base over pink, but without asking, they started with a pink base. When I mentioned wanting a transparent color, they eventually changed it.
For the ombre effect, I showed a photo and confirmed the color, but they put white in the ombre machine without asking, insisting it was what I showed. After showing the photo again, they brought a somewhat similar color. It seemed like they had a limited color range. While doing the ombre, they didnt clean excess polish properly, and I was concerned as the machine sometimes flickered, potentially staining my clothes or skin.
They claimed the ombre was finished when, in reality, the color wasnt showing. I asked for more layers, insisting it wasnt matching the color I brought. Eventually, they reapplied it. Then, for the glitter, they didnt have what I brought ā the one they applied was gaudy, unlike the subtle sparkle I wanted. When I asked if they could remove just the glitter, they said it wasnt possible, so I opted not to get any nail art.
From that moment, they hurriedly finished. They didnt clean the excess polish around my nails, insisted it would go away if I washed my hands, and applied cuticle oil excessively, making it feel like I needed to wipe my hands. Normally, salons use a warm towel and apply hand cream after the nails, but here, none of that happened.
When I went to pay at the end, the person who assisted me with the payment had such an awful attitude. I didnt say anything to provoke them; I was just really dissatisfied, so I decided not to go ahead with the nail art. I dont understand why they had to help with the payment in such a rude manner. Even when I said "thank you" as I was leaving, that person didnt say a word, just stared at the card machine.
