Diva Nails & Spa - Fresno (CA)

1 /5 Jackie A: Save yourself the money and time and don’t come here. I’ve been going here for years but this was my last time. See photo below for photos. Asked for a polish French and they rushed through: the polish was clumping and uneven as I sat for the recommended time. The nail tech removed an ingrown nail from my toe without my consent. Further, nail techs are generally not licensed or qualified to make this kind of removal. The same man scrapped underneath my nail so hard I almost jumped out of my seat. Finally, the hygiene practices here are awful. Techs use their bare and long nails to scrape the sides of polish or gel off your nails or if they do wear gloves, they touch your feet with gloves, then touch other items they use on ever client line the tub of sugar scrub thrown in an a baby formula tub. Finally, I asked about the 15% off attached to the business information on google - they didn’t honor that discount. Goodluck to anyone who goes here! :)

1 /5 Sheree Northern: I had my nails done for my granddaughters wedding. The person I was sitting with didnt speak English so my communication with him was never acknowledged. The tips were too narrow and he then cut the sides to save him from filing. I asked him to stop after protesting and insisting he STOP! His acrylic application technique was amateur at best and I wanted them off and another nail technician. Three and half hours later I finally left with something that was not worth what it cost in money and my time. Sort of embarrassing for me at the wedding. I wont be back to Diva.

1 /5 Ruth Anne Lozano: Nothing worse than getting your nails done and getting upset every time you look at them. I came in for a simple acrylic overlay; my index finger acrylic had popped off so that needed to be fixed as well. If I’m paying $40 to get my nails done I expect the shape to be the same.. I had to ask the gentleman to fix the shape repeatedly until I ultimately had to walk out with them looking like this. I wish I had gone somewhere else. I have to go home and completely file and reshape my nails myself. I can find better service somewhere else: Luxor nails is down the street off Maroa and Shaw, you’re better off going there honestly.

1 /5 Adisyn Brunson: PLEASE READ ALL OF IT The service was absolutely terrible. By far the worst salon i’ve been to. Within the first five minutes the girl doing my manicure cut my finger open. I get it mistakes happen and i wouldn’t care but she was hiding my finger as if i didn’t know she cut it open. After scrubbing the blood off roughly with a towel it was still bleeding so she put super glue on it. While all as this was happening she was still trying to hide it and kept spraying it with hydrogen peroxide. After messing up three times she finished. By this time she knew i noticed my finger and pulled me in a whisper “DO NOT TELL YOUR MOM I CUT YOU” since i am underage and went there with my mom. When i was done i sat by my friend as the another lady did her nails. As we were talking, respectfully not disturbing others, the lady yelled at my friend “STOP TALKING”. She always cut my friends finger and put a futile oil filled with fragrance all over the cut. Out of all three of us my mom had the best experience but even then after telling multiple people what color she wanted multiple times they still picked a different color to do on her.

5 /5 michelle kosmosky: Got in right away as a walk-in. The nail tech I had was really good and the leg massage was amazing and the pedi itself looked great... the only thing that ruined the experience was rudeness of the woman sitting behind the reception desk when I went to pay for the service. When I asked if it was X amount to clarify the dollar amount for service, she snapped "yeah" almost like she was put out...I teach high school freshmen and many of them have more respect than what I was shown. I will be back because the season is clean, and the techs do their jobs well, but lady, your reception and customer service need improvement 10/18/24 UPDATE: Had another fantastic pedi and no one at the front desk to give attitude-transaction was handled by my nail tech-wish I had gotten this name!