Dazzling Nails and Spa - Brentwood (CA)

2 /5 Alec A: Honestly, I was loving the vibe/ people, but if I could say the lighting is extremely low in there. SO to start I was charged $105 ($95 without tip) for a fill and pedicure with gel. My fill was horrible. Wrong color, chipped nails, not enough coats. the guy that did my nails kept answering the phone every 5 min and was not paying attention to detail. Would love to come back, but not if theyre gonna charge me that much, just for them not to care. It was my fault as well for not checking before I left and tipped $10 in total the guy that did my toes (xoxo) you did amazing and took your time, my toes look amazing!

2 /5 Sharron Scott: Ive been searching for a new place to go all over Brentwood so I tried Dazzling Nails. After reading reviews, I scheduled an appt with John. I came in and like others, the decor was nice, there are lots of chairs, but it didnt feel "warm" in there. Like friendliness was not filling the space. They definitely paid more attention to their regulars than establishing a relationship with anyone new. I get seated in a spa chair for my fill/mani. I liked that I could have them done both at the same time but, I didnt like how they wouldnt let me look at the different polishes so I could choose what I wanted! They kept telling me later later. Didnt like that. They had a variety of options and I wanted to check them out. Why tell me no ? lol Then I had to tell John 3x that whatever he was doing on my nail was burning, I dunno if it was the speed of the acrylic tool or him pressing down but it was not a pleasant experience. He could not me what I asked for (aura nails) but Im satisfied with the ombré+chrome ones I got (pictured.) I decided to get my eyebrows waxed and this is how I look 2 days after. NEVER will I go there again nor do I recommend them. For $140, not including tip, not worth the pain I went through.

1 /5 Natasha Stridiron: I had booked an appointment for 1:30pm for 2 pedicures to be done together as a nice mother daughter quality time and unfortunately, they ruined it. Our appointment was at 1:30pm and we didn’t get sat down until close to 1:45pm. Then they only worked on me and had my mom sitting next to me waiting and didn’t offer to even turn on her water to at least soak her feet. I completely understand that at times, it can get busy but then what was the point of making an appointment for 2 pedicures? If you can’t prioritize appointments then don’t take them. My mom was sitting and waiting for someone to at least offer to soak her feet until around 2:15pm and still nothing. My mom asked the woman who was doing my toes why it’s taking so long if we had an appointment for 2 and the lady did apologize but still didn’t offer to at least turn her water on to soak her feet. Then there was a couple that showed up and walked in and immediately the lady offered them if they wanted to take a seat and turn their water on. This is when my mom got very disappointed and decided it was time to just leave since it was now around 2:30pm (a whole HOUR after we made the appointment). My mom expressed her disappointment to the lady that was doing my toes and then decided to leave since she has to go back yo work in a little bit anyway. My mom does not get a lot of time off from work and this was the only time we could squeeze in time together and unfortunately, this place ruined our day. The work that the lady did was nice but the customer service was horrible. What’s the point of making an appointment if you don’t prioritize them or make sure you have enough staff to cover the appointments for that day? Very unprofessional and bad experience. The gel pedicure was $50 and they didn’t even apologize at the end when I had left for ruining our day.

1 /5 Ashley Beath: They over charged me for a pedicure when I stated I only wanted the 35$ pedicure. I had nail polish on my toes and they didn’t even paint them, because I wanted to save money and do it myself at home and when I went to checkout she just swiped my card without even telling me the cost and it was 55$ she stated that I had to pay extra for the scrubbing which is included and that my toes were gel which was not true because she took them off with an alcohol wipe. Not trying to be rude because I come here a lot but she completely did not communicate or tell me the cost till after and didn’t even give me the option tip stated it was included. Really disappointed in this place after that and will not be going back, but not like they care.

1 /5 Bianca G: If I could give zero stars I would (for the manicure, pedicure was decent). The person doing my nails was sweet, however why say yes to a design if it turns out you lack the skill? Upon looking closer at my nails they were just a mess. Three days before my wedding and I’m crying because I had to give up on what I wanted and make it easy for him to do:basic French tip. That’s it. I should have trusted the 1 star reviews.