1 /5 Cheyenne Whitney: Went in for a fill... Two of my fingers were filed to the point of bleeding. My nail lady, Cathy, dabbed it with cotton before trying to GLUE it closed with acrylic nail glue (which stung like hell.)
When she came back to it, she found it was still bleeding so she tried to put antiseptic on it, which also stung..
Perhaps the nastiest part was that she simply "filed" the blood off of her nail file that she cut me with, and put it back in her pocket... GROSS AND UNSANITARY.
She did not ask if I was okay. The only mention of it she made was "oops, sorry". When it came time to pay I was charged $40 for just a fill. Ive gotten a full set for less than $40 at nicer salons than this. An hour later and it is still throbbing in pain and looks bloody and terrible.
When I called back to ask to speak to a manager (a friend agreed I shouldnt have been charged $40 for my nails to look like this, and for the pain that went with it..) I was told the manager was not in and they didnt know when he or she would be back. They demanded I leave a message and when I said Id rather call back later they hung up on me. Seems like maybe they have a lot of problems with people calling for the manager.
Would not recommend this place to my worst enemy. By far the worst salon Ive visited in Napa. Do not subject yourself to the pain, or worse, possibility of an infection from this place. Theyll charge you at least $40 for a bloodied manicure like mine.
