Carmel Hill Professional Center - Monterey (CA)

Ed Brodow A stressful stress test was made palatable because of the caring, personal, and professional treatment by the entire staff including Todd, Jeannine, Suzanne, Yurika, Grace, and Dr. Mike Galloway (he should write a book about bedside manner -- his is outstanding). I hope I wont be seeing them for a long time, but if I do, I know I can look forward to the same exceptional treatment. Bravo!

Adam Holt Palliative care employees are always great. Friendly, easy to understand and enjoyable to be around

Nancy Larkin Finding primary care on the Monterey Peninsula is challenging. Seems like all the doctors have gone concierge. That makes it difficult for healthy individuals to get primary care without the high cost of a concierge doctor. Anytime I had a need for urgent care in the past I went to Doctors On Duty. I’d always received excellent care. Last year I turned to Doctors On Duty for my primary care and the service and care have all been top notch.

Janice Gargiulo I asked for cardiologist, but got anesthesiologist!

Karina Fernandez Ive seen Dr. Mohandas, along with my two boys, for the last 2 years as our Primary Care Manager. I usually see her for my thyroid check-ups and my medical weight loss program with her, as well as any appts for when were feeling under the weather and shes always been very helpful and to the point, which is what we prefer, but has good bedside manners, too. Weve seen her and her other staff when shes not available and they are all fine to work with. In the past, there was sometimes a bit of a wait to see her, but nowadays, the office is running very punctual and you usually wait no more than 5 minutes before youre called in. The front desk staff is wonderful and professional and very helpful and able to answer questions immediately for the most part. I have used Dr. Mohandas both for her medical services at Monterey Medical Center as well as her aesthetics services through Venus Skin and Body Sculpting and have been very pleased using her.

Lauren Bolobov Called to ask about bringing my daughter in who was having stomach pain and diarrhea. The girl on the phone said that because she had diarrhea she couldn’t be seen in person since it’s a symptom of covid, which I understand, but she only has diarrhea and no other symptoms and the diarrhea had been ongoing for a couple days, still no other symptoms so I was thinking stomach bug or food poisoning. After I asked if she was serious about not being able to see a toddler for only stomach pain and no other covid symptoms, she hung up on me. I called back, spoke to someone else who unfortunately just transferred me back to the same person I was talking to before. She was even more rude talking to her the second time and wouldn’t admit to hanging up on me, but ok. She suggested we do a virtual appointment and since I was really desperate to be seen I agreed. Idk how a virtual appointment was going to be useful, but like I said I was desperate. Then she said “oh we actually don’t have any virtual appointments left today”. *facepalm* I said thanks but this is urgent and I would need to call someone else, hung up. Called Mogo 30 seconds later and they IMMEDIATELY and compassionately invited us to come in and get my daughter seen in person. If you want cold, unfeeling, bratty staff to talk to about your child’s urgently needed appointment, go here. Mogo took care of us and were super understanding about the whole thing. They were happy to see us in person and way more professional and kind.