Bancroft Dental Care - San Leandro (CA)

5 /5 Casburn Spencer: I had a tremendous pre-crown experience here. This office runs like clockwork with an impressive team experience. They had me on the dentists chair in a short time. Within minutes, my teeth were diagnosed. The dentist took her time to explain my options. There was an issue with my insurance, so they called the company for a resolution. The second visit was as impressive as the first. Things were done in a clockwork-type manner, with each step explained. All my questions were answered by Dr Kay and her assistant. I had temporary front teeth in while my crowns were made. The results were amazing. My front teeth were broken when I was a child, and Ive had lots of work done to them over the years. Never have i had so much comfort and pleasure in the results. They deserve more stars.

2 /5 P Igbide: Doctors and Hygienist are excellent. However, the front desk should do better with regard returning calls when they promised. I cant count the number of times when they promised to call, but never. I have been with this dental care for 9 years, and I have introduced several patients to join. Front desk, please do better.

5 /5 Roger Jauregui: I am from out of state and I unfortunately had a wisdom tooth that needed immediate extraction; i called multiple places and some of them did not even answer - much less accommodate me. I phoned this location and I was given an appointment the very next day in the morning! The tooth was removed the very next day for a great price and it was so quick and easy that I did not even know that it was done when it was removed. Every single staff member from the receptionists, to the tech, and Doctor Nguyen, were amazing! I highly recommend this location.

3 /5 Sharon Crawford brown: The person who cleaned my teeth was very unprofessional. She was an Indian lady, and when I asked her about flossing my bridge, she responded, "Don’t you brush your teeth?" Additionally, my teeth were not properly brushed or polished. Each tooth was neglected during the cleaning. Overall, it was a waste of money, as she did not adequately perform the cleaning of my teeth. Customer service in front desk was excellent