2 /5 Danielle Bean: I took my 14 year old daughter for a manicure on Tuesday. She texted me during and said it hurt. She came over to me (I was getting a pedicure) and her nails looked awful. Her cuticles were raw as well. We went out to the car and I looked again and the paint job was terrible. It didn’t look like gel, there were bubbles all over and she had nail polish all over her fingers, hands and bracelets. We went back in and the same guy who did it, tried to fix it. He grabbed a block file and was so rough with her fingers. She looked over and was crying. He had already torn her cuticles up and now he was scrubbing them and wouldn’t listen to me as I told him she was in pain. He just kept going. He kept getting paint everywhere again and I was livid. That’s when Lynn stepped in and was kind and gentle with my daughter. She fixed her nails and I was so appreciative. However we got no apology from the man who was so rude to her and did an awful job on her nails. We frequent Alvin’s quite a bit but I refuse to go back. My daughter’s cuticles are still bloody and she can’t use her fingers because it’s all so painful. There was no regard from anyone but Lynn and she is the only reason I’m giving them two stars. It was supposed to be a fun girls day out that turned into a nightmare. The photos are of after the first manicure, after Lynn fixed them and her bloody, raw cuticles the next evening. Safe to say we will not be returning.
