1 /5 Mayra Esquivel: Horrible customer service. I went in to get my nail color changed. Multiple people came as walk-ins after me. I guess since the service I was requesting wasnt going to fill their pockets, they helped everyone else but me. I dont mind waiting but they had me wait 3 hours! If they didnt want to help me they could have just said so instead of wasting my time. The guy at the front knew what he was doing because he would look at me each time he called over a walk-in that obviously was there way after me. Not to mention, they tell you the wait is 15-30 minutes but in reality its more like a 1-1 1/2 hour wait if you have an appointment. I walked out when somebody showed up as a walk in and was helped before me, who had been waiting for 3 hours already. I will never go back and hope nobody else has to go through the same.