The Best 7 MEDICAL SERVICES near Palo Alto, CA (Part 2)

Jackie One of the most Racist health care systems I ever experienced! Havent found one Doctor the looks like me yet! Most providers are Asian or Indian, not what Im looking for to meet my needs, nor.should I have be concerned about wasting time with language and cultural barriers.

Julie 1) I would love to understand why your office feels it is allowed to place my health on hold while piles of overdue referrals are inhumanely and unethically neglected?! 2) You rarely respond, if at all!! What an insult to humanity. I have been nothing but patient and objective. Please rectify immediately. 3) I now, have no choice but to seek in person assessment while injured. Please be more considerate.

Seanna Soto Unprofessional, inadequate care. Since starting with this clinic they have changed my care provider numerous times without consulting me. The current provider Fariba Mason has denied prescriptions and does not care for patients as she should. Worst communication, and they do not even bother to fight for medically necessary medication. Also they try to double bill the insurance.

Saman Daftarian Best doctors I have ever experienced! Maybe others are right about their busy schedule, but once you get your appointment they are very good at keeping you on a rotating schedule for care.

Hitesh Govani Please change the entire front desk staff very rude and mannerless attitude and no gratitude Please read and take action No one is polite and respectful they dont deserve these jobs

Vivian Malossi This Mountain View clinic, unfortunately the customer service and appointments are horrible! Today I had an appointment and unfortunately I was 4 minutes late from my schedule and they didnt want to see me, and they left me waiting 45 minutes to say that they couldnt see me and it was an emergency appointment, because Im pregnant and I had vaginal bleeding, and I I had to go to the doctors appointment. But they didnt want to answer me and rescheduled me almost a month later. Ive never seen that in my life! Horrible customer service, they dont care about your situation and dont care about anything. Sad reality and I do not recommend this clinic.

Nadia Arco Emergency rooms provide poor service.

Maria Zhalnina I have been charged for the procedure not performed, that was not covered by my insurance, and now I am expected to pay in full for the procedure that did not happen! I submitted the claim to the billing department to review, it was rejected. In the mean time, my health problem still bothers me, but now I am hesitant to go a doctor again. (I rarely write negative reviews, but this situation is outrageous). UPDATE: Now when I have read other reviews I saw a warning about the same Dr Lee overcharging other patients, from the two years ago! Apparently, it is a pattern, and the clinic is doing nothing about it!

Ray Whenever I go here sth is lacking. The phone conversation for appointment scheduling is usually friendly. But, when you go there, often Dr.’s are uptight and hard to communicate or front desk is rude. Take it easy people, there are more important/critical fields.