Moon Bunny Adventures月兔游记 0 STARS – AVOID LAC-USC ER AT ALL COSTS!!!
If you have a choice between going to LAC-USC ER or dying in the street… well, at least the street won’t violate your privacy and let a psych patient steal your identity and would be cleaner.
Where do I even start? After confirming I had a fracture at urgent care, I was sent in circles between primary care and the ER for weeks, all while my broken elbow went untreated. My primary doctor couldn’t see me in-office and instead sent me to this hellhole for a cast and an orthopedic referral. Big mistake.
From the moment I arrived, I knew I was in trouble. I couldn’t even get in the front door because a psych patient was blocking the entrance. Security? Oh, they were just chilling, watching this happen and did nothing. After convincing her to let me through (because, apparently, patient safety is optional here), I checked in only to have the same psych patient overhear all my personal information and immediately attempt to check in as me! And the kicker? The nurse LET HER. No correction, no intervention. Just handed my birthdate over like it was a clearance sale. I now have the added bonus of identity theft trauma, courtesy of LAC-USC.
Then came the wait. Three hours just to get my vitals checked in a triage area that smelled like a cocktail of urine, vomit, and neglect. I watched patients actively bleeding, vomiting, and suffering in hallways while staff laughed, scrolled their phones, and took their sweet time doing anything remotely medical. Yes, ERs are busy but this wasn’t just busy. This was deliberate incompetence.
I have been to hospitals in third-world countries, have been admitted to hospitals overseas, and have personally worked in emergency medicine both in hospitals and prehospital. Never in my life have I seen an ER as disgustingly mismanaged as this one. The level of care and cleanliness in some of the poorest places in the world is still better than what LAC-USC ER provides.
After another two-hour wait (still no treatment, just sitting in filth), I had the pleasure of being harassed by yet another psych patient this one fresh out of prison, asking personal information telling me how he was trying to either get admitted or get arrested again so he could have a place to stay. Fantastic. At this point, my personal safety mattered more than my broken elbow, so I left AMA.
2 days ago my primary care finally was able to see me only to confirm that yes, my elbow is fractured, yes, I needed a cast, and yes… I had to go BACK TO THIS ER because their office referral would take to long and its needs to be treated ASAP. I cant bring myself to come back here just the thought of this ER makes me sick!
Four. Weeks.
It has now been a full month with an untreated fracture, declining mobility, and worsening pain. I reached out to administration a week ago no response. No ombudsman, no accountability, no care. This is not just a bad hospital. This is patient neglect.
DO. NOT. COME. HERE.
If you need emergency care, try Cedars-Sinai, Huntington Hospital, or literally anywhere that doesnt smell like suffering and biohazards.
Shame on you, LAC-USC. You are a disgrace to healthcare, an insult to patient dignity, and a prime example of why people avoid hospitals at all costs. Fix your staff, fix your system, and for the love of God and all that is holy, CLEAN YOUR FACILITY!
My next step will be a Lawsuit since that seems to be the only way your administration will take things seriously..
1 /5
VFB V Working here as an RN was bitter sweet...mostly bitter. So many many negative reasons why I left this place.The toxic work environment has lead me to have anxiety. Ive never been so stressed out dealing with toxic co workers who will do anything to get you in trouble. Managers will literally bully you, yell at you in the hallway. Your coworkers will make fun of you for making mistakes. Their time clocking system is so antiquated and pre-industrial age. I did not get paid several times because the manager forgot / misplaced my time cards on several occasions and if you wanted to get paid ASAP they will cut 35% from your paycheck otherwise youd to wait for the next pay period. I also did my ICU training here and that was the worst decision I made. Their instructors will literally set you up for failure if they dont like you. I was happy I found my unit on 8A. It was busy but the people were really nice.
1 /5