Best 15 MD and Hospital near Grass Valley, CA (Part 4)

Carolyn Bushnell Dr. Hung is very thorough. Very thoughtful and also very caring. She listens carefully pays close attention. She doesnt joke around a lot. Shes got kind of a crappy job but I have the utmost respect for her.

Music Imagination My wife and I had 2 visits with this Doctor. My wife is the patient. We went in for a CT consultation about her utiren cancer. Both appointments Doctor Hung totally dismissed me even being in the same room not even looking at me or talking to us as a couple. I understand my wife is the patient, but we are a couple and make disitions together. I was there for support. My wife was referred to her by her primary Doctor. Doctor Hung isnt even the correct Doctor she was supposed to see. We needed a Gynecology Oncology Doctor. Doctor Hung is an Oncology Doctor only not a surgeon. What is wrong with our health care system. The only thing Doctor Hung did for my wife was explain the CT scan and get us the appointment with the right Doctor. Other than that Doctor Hung is rude and totally disrespectful with no bedside manner what so ever. She treats people like they are below her. Go see someone who has respect.

Jane Berthet This doctor cannot determine the difference between an allergic reaction on the skin and a case of full blown, life threatening cellulitis. Dr. Gaulter categorically refused to prescribe antibiotics at 2 appointments over a period of 4 days and instead prescribed an anti-histamine, prednisone and administered a steroid injection. After she had seen me for the 2nd time that week, only because I insisted that I had an infection, she was still convinced I needed a steroid injection for the skin allergy; I ended up in the hospital that evening for 6 days with life threatening cellulitis and on a constant IV antibiotic drip. Never have I been so sick in my entire life! When 10 days later I returned to the office to confront her with the hospital reports, she said with an embarrassing smirk , " I guess you did have an infection". Dr. Gaulter is adamant about being right and her refusal to listen led to misdiagnosis, the wrong treatment protocol which worsened the infection and almost 1 week of hospitalization. My advise, if shes your doctor or you are thinking about seeing her.....please find another doctor ASAP!!! Jane Berthet

Audrey Andrews Absolutely no sense of urgency. Been here waiting for 3+ hours just to be put into a room. My 2 month old baby has a 102 degree fever, and is totally miserable. He had a dirty diaper and needed to be changed, not a changing table in sight. I asked where I could change him, the nurse told me “one of the benches in the waiting room” which are filled with people, some of which are covid positive, and she’s suggesting I bring my newborn near them just so I can change him. So beyond unacceptable.

Jennifer Eubanks Definitely the worst managed hospital Ive ever encountered. We had a six hour wait in an emergent situation with no grace or kindness toward our situation. The security guard who granted access to all emergecy patients and their loved ones was so unprofessional. She refused, or was too incompetent, to answer my questions, nor guide me to see my husband who was finally placed in a bed, and she made me feel as though my familys needs were a nuisance and not worth her time. After the third interaction, I had to walk away and wait outside for my husband for another 2 hours because she would simply not assist me. I will drive any distance necessary to seek medical care in the future. Im so disappointed they actually profit from our visit. The administration needs to bring in an efficiency expert because if I ran my organization the way this facility is run, Id be terminated, and rightfully so.

Vanessa D My husband and I both have had fantastic experiences at this doctors office! They got us an appointment fairly shortly after turning in our new patient packet with Laura the nurse practitioner and she has been nothing but lovely and helpful. Everyone in the office is friendly and it is a clean enjoyable experience

Jen Avara HORRIBLE! Please read! I scheduled a check in after a 5 day hospital stay. Dr Ricky was disrespectful, unable to actively listen and disregarded my concerns. I ended up back in the ER again 3 days later. This is the second time I have met with that doctor. While waiting in the office, Dr Gill talked down to his staff. Humiliating them in front of patients. I have been a patient here for years and not one time have I been content with the service. I also feel very uncomfortable in the way patients and staff are treated in front of people. I gave 1 star because I had too. I will now go to the ER if I need to see a doctor until I can find a new primary.

Bryce Stejskal I too was "balanced billed" or "surprise billed" by swope. All attempts to getht hem to obey the law in California have been met with broken English "err your insurance didnt pay what we want". 10 months later of house on the phone, ZERO progress. I have to file a claim with the California Insurance commissioner according to my health insurance. The manager that deals with swope billingsaid, in so many words, the practice of ballance billing when we no it is illegal, has been raised to their legal department, and that they are aware of their process. Im other words, they know they are trying to take advantage of peoples lack of knowledge on the subject, but they can still attempt this behavior until they receive paperwork in a specific format that says this particular case is balance billing. They know it is, and know it is illegal, and the problem is exacerbated when your insurance is headquartered out of state. Im that case, your insurance cannot directly tell them to pound sand, and swope will not give up until your insurance does so.

Jeremy Seims I Give Dr. Carl Alsup 5 stars... however I received "Suprise Billing" from the medical group he belongs to "Swope Medical Group Inc." . If you go to Sierra Nevada Memorial Hospital for emergency services be aware that the Drs working there do not have to be transparent with respect to what insurance they accept. Swope Medical Group is currently in a debate over reimbursement rates with Anthem Blue Cross Blue Shield and is not currently accepting insurance from the largest provider in the state of CA yet providing emergency services at a hospital located CA. Please be cautious and aware!