Gabrielle Felix Please do yourself a favor and do not see Dr. Polak.
I had an appointment scheduled for 1:30pm, but I got a call from the office saying they would be able to take me in earlier. I arrived there at 12:15pm, I was not seen until 2:30pm, then I had to wait for a referral and prescription… I did not leave the office until 3:30pm. So unless you have a few hours blocked off in your day, don’t expect this to be a quick visit.
Beware of what her diagnosis is as well. I went in for an ear infection and came out diagnosed with an ear infection, thrush??, and a mass on my breast.?? I was terrified and do not wish that anxiety on anyone. I’ve have obviously changed doctors.
1 /5
Rzecore Pua This clinic is the WORST!!!! All of the people working there are doing nothing, from the people working on the front desk and the doctors. I know the wait time of your scheduled appointment takes forever but not only that, i’ve been calling them since last week for one of my mom’s diabetes medicine. And weekend have past, 1 week have past, nothing! I called my mom’s insurance to check the status of the delay and insurance was really nice to do a 3 way call of me, insurance and the clinic to make sure the pre-authorization form for the medicine will be signed by the doctor but until now nothing. FYI, i was rushing the clinic because my parents are going out of the country for about 3 months. And tomorrow they will be leaving San Diego so i guess my mom will not bring any diabetes medicine with her on her vacation. People here are no brainer to distinguish the urgent matters and not. I hope they see this but im sure nothing’s gonna change... I’ve been reading some reviews and all same comments, and until now they are still slow… slow on paperworks and slow on seeing their patients.
1 /5