Lindsay Rogers I came to this ER with symptoms of carbon monoxide exposure, including lethargy, lightheadedness, difficulty breathing, nausea, and a headache. While the actual medical care I received was appropriate, my overall experience was frustrating due to poor initial triage, dismissive attitudes, and hostage-like delays in discharge.
Upon arrival, I was not immediately assessed or even asked what was wrong. Instead, I was told to sit and wait, despite experiencing symptoms that could have led to unconsciousness. It took 30 minutes to get into an ER room and another 15-20 minutes before I was seen by a doctor—a concerning delay for a potentially life-threatening condition. Once I was in a room, I received oxygen therapy, an EKG, X-rays, and a CT scan. However, the physician I saw was patronizing and dismissive, questioning how I knew my home’s CO levels despite my detector alarming at over 300 ppm. The most frustrating part was at discharge. Despite being medically stable, I was prevented from leaving until the fire department checked my home. When I was finally allowed to leave, staff made dismissive remarks about my concerns, further underscoring their lack of patient-centered care.
The medical care itself was fine, but the poor triage process, dismissive physician, and refusal to respect my autonomy made this a stressful and disappointing experience. I would not return to this ER unless absolutely necessary.
1 /5
Sage Witty Cut my finger off last weekend and the nurses were awesome, best time I’ve ever had in an emergency room. Kiley and Haley took great care of me the entire time i waited for surgery. Hopefully i won’t return but if i do i hope they’re working.
5 /5
