Guada Fk I’ve seen firsthand how dedicated front desk staff, care managers and nurses are to assisting patients in need. While our healthcare system can be EXTREMELY frustrating, their team truly cares and works hard to provide support. If you’ve had a tough experience, I’d encourage you to check in again; the staff are always doing their best to help and improve patient care. Bureaucracy gets the best of all of us at times.
5 /5
Nicole P Just when you thought behavioral health services couldn’t get worse in this county, along comes anchor health. I self-referred and went through an hour-long intake interview FOR NO APPARENT REASON. After sharing personal, traumatic information in hopes of being paired with an appropriate counselor, AH completely dropped the ball. Weeks passed with no follow-through and no communication. You took a person in need who did all the things I was supposed to do, and you managed to make it worse. It is beyond unethical to collect private health information under the auspices of linking patient to services, and then completely drop the ball. My needs were great enough that the intake counselor was working to link me to a case manager who would help me maneuver through filing for disability. Apparently, those needs don’t even warrant a return phone call. I’ve paid property taxes in to this disastrous system for over 25-years and cannot even get the most basic of services in return. IN-TAKE COUNSELORS…be mindful of your licensing while contracting with AH. Their ineptitude could abs put your certification in jeopardy.
1 /5