The Best 12 MEDICAL SERVICES near San Mateo, CA (Part 3)

Janice Platt I am a new patient at One Medical and have been pleasantly surprised. Dr. Erica Yeo has been very helpful as is the nurse Charlotte Lamb. I can get an appointment easily and quickly as well.

Oui Boogie Very quick and easy lab work. I’ve been traumatized with getting my blood drawn when I was younger. This was definitely a hard process for me. However, the technician was very kind, and careful. I would even argue that I barely felt anything. Great work.

Shelly Waste of time. Waited for 3.5weeks for a emergency with acute thoracic pain, as a existing patient. Of course pain was somewhat better by my phone call appointment 3.5 weeks later so was just told to call back if/when it flared up again. Really?! Because that worked so well this time. I will be finding another place to service my back issues because they aren’t going away. But my business with this place is done!!

Stephanie Peterman I was fortunate enough to have Dr. David Smollins, M.D., as my pain specialist several years ago. He is a very well-educated physician who is a great deal more compassionate than most of the other pain specialists (and, indeed, most other doctors) I have had experience with.

Laura Lee The best OBGYN office in the area- Dr. Emily Yu and her colleagues are all amazing and top notch in their profession. We love her!

Matt The water tastes funny in the office.

M Yee This place overcharged me more than 2 fold for the same procedure code as PAMF Palo Alto (over $3000 more). They refused to acknowledge that they were overcharging after numerous attempts to reason with them. Take your health treatments elsewhere.

Bonnie Moore I am a adolescent teen. I can honestly say this place has helped me the most out of all the places Ive been to, its overall a 5 star rating there are so many good nurses they gave me the best advice and helped me through so much while I was there. There were 4 nurses that helped me alot their names are (jaspereet, Jonathan, Mary, bartie) they gave me so much help through my overthinking they are really nice and I really appreciate them for helping me they would make sure I was ok whenever they had the chance they also helped me get through some of my ptsd episodes witch Im grateful for. I appreciate all the people that helped me through this. I liked this place alot

Jerry Chiang Besides their outside environment always smell with Marijuana, their terrible services leave us no choice but change our OB to other hospitals. My wife and I just cant believe the fact that there is NO ASSIGNED OB for my wife, meaning my wife had to be seen by different doctors each time she came..... The worst part is they dont allow me as her husband to be in the clinic room with her. I remember one time she came out and told me that OB made her bleeding for her normal check up. No nurse or any staff notified me about this situation of my wife, nor any apologies... Im so sicken of this kind of attitude and entitlement of health care system here.

Nancy Madarang Its a good place for great staff. They listen, are caring and knowledgeable. However if I just rate the accommodations for the disabled, well thats 1/2 a star for poor accommodations according to Federal Guidelines for Americans with Disabilities Act or ADA accommodations. When you arrive to the handicapped parking lot, whether its the front lot or back lot, theres no parking spaces. The parking spots are taken up by cars with no handicapped stickers or plackards, forcing people who are really handicapped to be placed in a really painful situation.This effected both my fiance and myself who are both disabled We were told we should and can call the police, by a staff member. I feel security should do this. I just wanted to get to my appointment. However, security in both lots refused. Also theres no wheelchair availability for those who need one at the front desks. This is also an ongoing problem. This causes the disabled pain and or missed appointments. Neither of which are optimal for the health of disabled. I, for one ended up with quite a bit pain and I would be grateful if the administors would pay attention to whats going on in their hosital. Please.

Elizabeth Sunde Twice in the last month I have used AMR services to transport me to a local hospital ER. They were not life or death circumstances. All of the personnel who came to our house were polite, showed concern, and did their best to make me feel safe and confortable. Thank AMR of San Mateo County, CA.

Julie Lassig This is for American Medical Response West: Horrific. They were unprofessional, uncaring and rude to my daughter when she needed their services to take her to the hospital where she was subsequently admitted. She told the doctor what the ambulance crew said to her, and the doctor said that the crew didnt know what they were talking about and that she should just ignore them. Thats tough to do when you are in an emergency medical situation and feeling vulnerable. Then you get their bill; they shake you down for payment before your insurance has a chance to re-evaluate their charges, and their charges are as bad as any price gauging or profiteering scheme that Ive ever seen. Avoid if possible!

Vladimir Mironov Since my last visit, things have improved significantly. The staff has become much more understanding, and the appointment times have been shortened. I am simply amazed by these changes! It has obviously gotten much better.

April Martin I came in by myself at around 3:30am for care and found the parking lot well-lit with security present which made me feel safe. The receptionist was friendly. Both the nurse and the doctor who tended to me were very kind, friendly, and compassionate. The environment was calm, well kept, clean and quiet. I appreciated the dimmed lights in my room. Overall a really great ER experience thanks to the kind staff and overall calm space. I felt that I was in good hands.

Brooklyn Ingram Dr. Kan consistently disregarded my health history, symptoms, and care needs. She refused to accept any diagnosis or test results from my previous providers and also refused to do any testing of her own to confirm my diagnosis for herself. When I asked her to clarify what she needed from me to provide care for my condition (as previous tests were not accepted and she refused to test me herself), she hung up on me mid telemedicine call. She also mocked me for bringing a family member to my appointment saying that it was "dramatic" and "unnecessary". I had similar experiences with other doctors at this location and had multiple issues with billing. Do not come here unless you want to be mistreated and mischarged.

Amaury Durieux Please avoid this facility at all costs. I made an appointment there with Dr. Kan for an annual health check which are 100% covered by my insurance. I explicitly asked for this twice (once when I booked and once when I arrived at the facility). Fast forward two months and we received a bill for $600 for a so-called diagnostic visit ($400 covered by insurance and $200 to be paid out of a pocket) which is totally false. The doctor literally spent only 15 min with me and only checked my heart rate, weight and breathing and asked me a few simple questions about my diet. No diagnosis whatsoever. And when I asked to get a copy of my medical record, they told me Id have to pay a fee to get access to it. This is fraudulent behavior and I am extremely disappointed in the way weve been treated as patients.

Seyedbehnam koohzad We went there for an emergency case And that was the worst experience that we had about the medical care in our life.

Josh Goldberg The quality of care from the internal medical offices is borderline negligent. There is no accountability for errors, no traceability, substandard medical recordkeeping practices, insufficient staffing levels, and generally poor patient communications, and no internal quality program to ensure that mistakes are not repeated. Quality of care takes last place behind any other metrics that you might use to measure how well a medical office performs.

Janel M Ive been a patient to hospitals too, and people writing reviews here clearly dont know the protocols in a hospital and how to handle and treat patients especially in an emergency situation and in an emergency room. As a mere relative ng patient, you do not decide and question if "swero" is to be or not to be hooked to the patient since it is the doctors decision to have it or not. Alam mo ba kung para saan ang "swero" in the first place? Assessment (and observation of the patients case and condition), giving "swero", medications, and other treatments to give were decided all in just a second by the doctor. Swero lang ang nakita at alam nyo dun. Ask your doctors instead of complaining para alam nyo kung anong nangyayari. And people should stop spreading fake and malicious statements against vaccines. If you want your children to suffer and die with the diseases proven preventable by vaccines, keep that decision to yourself, stop spreading your own fake news, and dont involve those parents who want their children to live.

Incanto VR Incompetent ER doctor on duty on evening of 1/8/17. Made all excuses not to treat patient without making a proper assessment. Lazy, unprofessionally attired woman (?), made an impression without even making patient evaluation. Should be stripped of license to practice.

Susan Swecker I am furious with this place. I was recovering from surgery, a torn miniscus that was very much needed cause I could barely walk. I felt like a million bucks after my surgery. I still had some stiffness and waited 3 whole months to see Enrique Diaz, at Fair Oaks on Middlefield Rd Redwood City because that place only has one physical therapist. On February 22, this year I seen him and put my trust in him. Usually a pt measures your flexibility and gives you exercises. He said my bones had to be reset. Something about the fibula and tibia bones and then applied blunt force pressure on my recovering knee, pressing so hard bending the knee backwards, I had to tell him twice to stop. I felt a pull in my back. That night, my neck was hurting that extended to my shoulder and down my arm with numbness. I couldnt put full weight on my foot, lower back hurt. My whole left leg hurt, swollen from inflammation. I got an appointment for my pain and the dr didnt address my concerns, spent whole time reading notes on computer, and never examined me. I called again because I wanted a thorough exam and Fair Oaks refused to see me. I have been to emergency room by ambulance to rule out a blood clot, and this order was from Dignity go Health. I have talked to Meghan Byrne from Fair Oaks, pcp, addressing my concerns about my neck and she has done nothing. An on going back and forth with her trying to get her to order cpap supplies and she refused. She wouldnt even sign my plaquard. I had to get another facility to fill it out. orthopedic surgeon prescribed anti-inflammatory meds and dignity go health gave me muscle relaxer and those two seemed the only ones addressing my pain. Fair Oaks did nothing for me. Im not back to normal. I still have pain and more xrays. One of my visits to Fair Oaks after Enrique Diaz re-injured me I was on crutches. He was curious as to why. I told him I am working with Department of Rehabilitation about going back to work and now I cant.

Jane uwich This is a joke of a medical center, extremely negligent and never answer their phones they need to be shut down I don’t know how they call themselves a medical center. DO NOT GO HERE

Angelique Walker Good luck getting anything done here. They are always running late, unorganized, gossipy, refuse accountability, and the staff have general bad attitudes (except the short haired security guard). They don’t answer the phone and don’t communicate. I think they justify the way they treat the patients through classism and a bad attitude gained from their own poor working environment.

Lawrence Palmore Caters to Hispanic people more than everyone. Takes way too long to see a doctor! Plus Its closed on Sundays. There needs to be a nurse on call that answers. Plus the Dentist is also 3 stars. Newbs dont even know how to take x-rays.