The Best 12 MEDICAL SERVICES near San Bernardino, CA (Part 3)

Mayra Martinez If I could give 0 stars I would. Let me start off by saying the receptionists and nursing staff were kind, patient and communacative I had no issues with them whatsoever. I was in the waiting area for about an hour after my appointment time before getting called in. Once I was called in it still took almost another hour to get seen by the doctor. When the doctor finally came in she was very hostile in her mannerisms and tone towards me. The doctor was very short/rude with her demeanor and wouldnt allow me to explain my issues fully, she also would interrupt me. I also had overheard two nurses complaining that I was waiting too long for lab work so they sent me home because the lab technician waited so long to call me in that they ended up leaving for lunch (which I had not eaten all morning because I knew there was a chance I would get labwork done). Over all I was there for about 3 hours and didnt even get the help I need. I wouldnt recommend this place at all, take your health issues elsewhere.

Andrew Martinez If I could rate it 0 stars I would. Even with an appointment, we were there for 3 HOURS. Completely unacceptable and total disregard for others. Doctor is unprofessional and shady. I highly recommend going elsewhere.

raul velasco Our 2 year old son had fell and cut his head . Arrived and all staff and doctors were amazing! They helped us and was very polite!

yoselinn duartee The NOC shift staff is phenomenal. I have brought my mother and my sister in on numerous occasions and the staff have always been very helpful, kind and informative. Special Thanks to the RNs & NPs on NOC shift, you’ve been great!

Jackeline Santana Their primary care doctors are negligent. I was sick for more than three months (I’m still suffering from the symptoms of the illness) and when telling my primary care doctor my symptoms he told me there was nothing he could do until I was vaccinated with my Covid booster and flu shot. I got both and still was sick. i went back and he refused to send me to a specialist and told me to keep taking cough medicine and home remedies. It wasn’t until i passed out from rib and chest pain and was in the ER when I was diagnosed with Pneumonia as well as inflammation in the lungs. The ER Doctor showed me my x ray and asked me why have I not seen my primary care doctor sooner. I explain to her my situation and was she completely shocked and concerned on why a doctor would have allowed a patient to take tough medication for so long. Please advocate for yourself when you’re at the doctors. I honestly wished I had someone to help me as the primary care doctor was intimidating and completely undermined my health.

Tracie Sublet I was very pleased and happy with the whole staff. SAC health Norton facility. The MA who processed me and took vitals was very kind and supportive. Dr Mansuri was equally kind, empathetic and very helpful getting my needed treatment referrals etc. Loved the whole process!! Im very happy I changed to SAC health!!

Jordan Lopez Hi guys, so I was in the hospital for about 4 days in January and let me tell you guys how horrible I felt being in there. I was diagnosed with Type 1 diabetes from that hospital since I had a glucose of 318mg and staff was great just it took them 3-4 days to figure out what type I was until the last day of getting discharged they said I am T1D. They kept taking out so much blood from me and doing tests to see if the insulin they were running would work on me and let me tell you.. that was a NIGHTMARE! I kept asking the doctors and nurses “what type am I “ and they didn’t know what I had so that gave me a curiosity to get a 2nd opinion so I left the country and saw a endocrinologist and they did blood work on me , studied me and turns out I am type 2 diabetic after getting the news I was in shock. I’m 25 years old and I never had symptoms as a kid nor teenager of diabetes neither does my family have a history of diabetes and until this day my sugars have been controlled without insulin and been changing my lifestyle of eating habits to pursue better health. I would recommend going to Loma Linda if you are a diabetic or see a diabetic endocrinologist if you have symptoms of diabetes.

Delgado 2030 Great staff but security likes to stand their ground like they’re above everyone else. Demanding at the already stressed patients. Understanding that they have rules, they can use a proper approach. We’ve been here for hours waiting patiently watching security escalate situations that didn’t need to be escalated because the person they were demanding was responding respectfully and the security themselves were using a strong and disrespectful approach, as if they were trying to instigate it. We watched a security turn around and say “you better watch your back homeboy” after a conversation with a patiently waiting patient who had to stand in the back due to lack of chairs.

R Vazquez Waiting time is ridiculous!! 3-4 hours just to get checked by the nurse then they tell you to wait outside for another 2-3 hours before you get a room. Then you wait for an hour for the doctor to finally see you. Then 30 minutes to an hour wait for your prescription. They only have 1 doctor. Theyre the worst Urgent Care waiting I ever had to wait for. Staff is okay. Doctor sucks.

ᙅᒪᗢᗩḰ - This place is better than going to my "primary doctor"! I can get in, get out and get medicine and the care that I need. And I can at least see someone in person and not over some stupid video call. And I dont have to wait forever. With my "primary doctor" I cant even get an appointment with them. Not like I would want to cause I feel irrelevant when I go there, always playing and typing on their stupid little laptops making no eye contact with you, making you feel ignored. At least with urgent care I feel like Im being listened to by everyone. They make eye contact and there is not a damn laptop in sight through the process. Ive never had a problem with anyone going here. They had one slip up but nobody is perfect and these people are working their butts off all day trying to do what they can. With all that said I can say I appreciate the work these people do and I will continue to go here whenever I have health issues in the future.

Brian Williams My wife is here as a patient. Cat our nurse is one of the best nurses. She is very knowledgeable, caring, professional and engaging. She made my wife feel good. Give Cat a raise. Also Cat is the RN on second floor for heart patients. Again she is a superstar!!!!!

Gabriella Barker This review is 5 stars because of 1 nurse in the CVICU. If your loved one goes to this unit, you’ll be blessed to have this nurse. So for Kandy S the RN in the CVICU I would like to say: She is an exceptional registered nurse who made a significant difference during a challenging time for our family as my mother was in critical condition. From our first interaction she had a warm presence and was so kind. Kandys care provided us with comfort and support. Her knowledge and skill were above expectations and her ability to explain complicated and confusing medical info helped us understand what was going on and the plan. She explained everything she was doing and why so we knew exactly what was being done. She treated my mother with kindness and respect and made sure to clean her mouth turn her and care for her wounds and prevent them. We felt safe and had full trust that my mother was in good caring hands and care. I cannot explain our appreciation highly enough. Her compassionate support has left a lasting impact on our family. We can’t express how grateful we are for her. Thank you Kandy. You are the best RN we’ve ever had the pleasure of meeting and blessed to have care for my mother!!! You’re remarkable!!.

Marcial Montecinos Dr Daniels office needs a lot more professionalism from the staff that work in the office. And Cassandras appointment for surgery was supposed to be done in October and has been postponed until December because Dr Daniels hurt her back. This is not right there should be a backup doctor because the situation that Cassandra is in is very serious. Cassandra has already waited long enough. Im letting other women know out there dont come to this woman to woman this place is a joke because your life is more important.

Stairs C This doctor seems nice but Her front desk staff is ran by racist and rude women. In her San Bernardino location. Her other office in Riverside had a incredibly rude b**** by the name Paula. I hope this woman isnt there anymore. The doctor seems nice but I dont understand how she was able to work around all these b******. Because of the front desk staff I never went back to either location.

miles Cornejo Girlfriend called 5 separate times and was on hold everytime with no one picking up and when we HAD to go down there they didn’t even care that no one answers their phones. Unprofessional and uncaring. Do better

vanessa Madrigal Well i like them i take my 2 year old and 10 year old ive never had issues and they always get checked fast. Also the pediatricians are great and they have a lab there too. Ive never been treated bad by staff or nurses.

Carlos Good luck trying to get a hold of anyone. I spent 30min on hold only to be hung up on, twice. Days later I finally talked to an employee who flat out lied about things because they were too lazy to check something for me. I am trying to get medical help so I don’t get other people sick.

Michael Seebalac Marina makes assessments on complaints but has no regulations that she can cite to back up her claims. But yet she makes the determinations. How is that even possible? Highly unlikely she is a college grad cause performance is that of a gradeschooler. They are in bed with these businesses that they protect even though they are supposed to be working to protect the public. What a waste of time and our tax paying dollars. They have no accountability. Nor do they hold businesses liable for their mistakes. Good thing for me I hired a private investigator to look into this location and he has been monitoring their actions for me with video evidence. Took her almost 6 months to address a complaint. No wonder these medical offices can go around giving poor care, malpractice, violate your rights, lie on medical records, killing people in the process with no recourse. Just a business huh?

Naomi Acosta I currently had an appointment to be seen at the clinic. I waited there for 20 min and asked how much longer it would be and they told me I was next. As I watched everyone being seen, I asked again how much longer and they told me there was 4 people ahead of me. Whats going on? Is the clinic so unorganized that they have no clue what they are doing?

Nola I was skeptical about going here following the reviews but I’m glad I gave it a try. They’ve been punctual. I called them to see a a doctor. I had to switch my plan and they also helped me with that. I went to my appointment. The wait was about 30 minutes. Front desk and doctor were kind. So far no complaints.

Angela Otero Love my Dr he is so caring listens and always makes you feel comfortable thank you Dr Dimirchi godbless.

Adrienne Cooper I have been a patient with him for years and never had any problems, but since 2020 all they want to do is have tele appts and office staff has become incompetent in getting messages to Dr. Damirchi. Im a Breast cancer patient and the office staff states that tele appts. are the same as in-patient, b.s., im complaining about a lump by my right elbow that has been bothering me for over a month now and they are not ordering the right test or wont. This office and doctor obviously doesnt care about patients He needs more training or should lose his license. The staff they are hopeless. All new staff is needed and they should all work at a garbage dump facility.

Booknutt I wanted to give a big thank you to Marie at the San Bernardino office. She went above & beyond for me, and I’m so grateful to her for getting my Dad in Law in for appointment. She helped me so much and I wanted to give her a BIG SHOUT! THANK YOU MARIE! ☺️

Kathleen Deford I see why you have such bad reviews. You provide horrible patient care. Just realized Im supposed to wait by my phone 11 days after my urinalysis for a call from the King to see if I have a kidney infection. My Physician is able to provide the results right then. What about pregnant women?? They shouldn’t be arrogant at all because they are the worst care possible here. They have the monopoly now but wait till more physicians come to the HD. I’ve seen it happen time and time again. Horrible service just doesn’t cut it anymore after Luigi. The trolls that run the office take enjoyment in not caring for patients. Nothing here to be arrogant about. I hope y’all get a kidney infection, please God. You will reap what you sow.