The Best 12 MEDICAL SERVICES near Riverside, CA (Part 3)

priscilla hilvano Office staff is rude and uneducated. Doctor denied my husband care because his appointment was pushed out far and lost his prior PCP and ran out of meds and in my asking questions, the staff was rude and told me that he should have thought about his medication running out before making an appt. I became upset with her rudeness and complete lack of concern and was hung up on. I tried to get a managers email and they refused. My husband gets a call that the doctor canceled his appt and to go back to his primary who moved out of state.

Jissel Godinez "Ive been seeing my current doctor Larry H couture since 2008 and have had an exceptionally positive experience. They are knowledgeable, attentive, and provide personalized care. Ive been so impressed with their service that I recently left a glowing review, highlighting their expertise and compassionate approach." Theyre super knowledgeable, listen to all my concerns, and always make me feel at ease. amazing they are. I feel really lucky to have found such a great healthcare provider." Thank you karina godinez

Sean Rand Dr. Mikhail and his staff have always gone out of their way for myself and my family through normal times and difficult. They are onsistently professional and efficient and just as important, they are personable and compassionate.

Gwendolyn Reese I have been a patient with Dr. Mikhail for several years. I have never waited to be seen more than 10 minutes, the office staff is very professional, nice, courteous, and knowledgeable. Dr. Mikhail takes time to listen to my concerns and answers them both efficiently and courteously. I am a senior citizen, and will not change my insurance benefits because I want to be assured that I keep Dr Mikhail as my physician, he also does not hesitate to give referrals to other specialists as needed. An excellent physician and staff.His nurse, Melita is awesome as well. I highly recommend Dr Mikhail.

Tracy Merrill Overall, the facility is about as good as can be expected from these type of facilities. The people are very nice. This review is for one Nurse specifically. Her name is Alexis. Every time I see her she is smiling. My family is very active here for our Mom and we ask a lot. Alexis always nods and just does what we ask. She keeps a smile on her face and she is very pleasant to have. A lot of these care providers are very skilled. Some not so much but it is what it is. It’s hard to watch my Mom always appear to be in distress but it’s not their fault. Warphen is also very nice. He does his best to accommodate the guests and their families. I wish my mom didn’t have to be here but a lot of these folks are doing their best.

Tilly Lopez I want to say Mike and myself to say thank you, we had the best experience he got best care, mama IA happy, staff is nice and respectful with us, doctors are the best. All the nurse who took care of my son are excellent, they took care of him while Im away doing my chores. Physical therapy Rose did excellent job with him.

Whitney Davidson I went in back in late 2017. When I went there they never asked me for payment. Let me go back, saw me, gave me prescriptions but never asked to pay. I thought maybe they had done something with my insurance because sometimes I get free visits. I dont hear back from them about anything and they call me yesterday saying I never called back in to check on my illness(FYI I REFUSE to go in for a follow up appointment when its a typical problem like the flu) then they proceed to say I owe them $25 and if I dont pay them by the next day its going to collections. I never even got a bill from them! Nothing except this phone call months later telling me Im being sent to collections over $25 that I would have gladly paid the day of my appointment. But I no longer live in Riverside so I couldnt go into their office. I called them at least 7 times and was sent to the voicemail each time. How am I suppose to make something right when no one answers? Guess im getting sent to collections because this understaffed cheap clinic doesnt have anyone to answer their phones. Ridiculous.

hossein akhavan hejazi Oh my god. I can not believe what a terrible center this is. It is that terrible to motivate me spend time to write a review. They are extremely inefficient in dealing with the insurance companies and basically harassing the patients to do their job for them. They find it much easier to charge the full amount from the patients instead of working with insurances. I have a really great insurance, yet I was harassed by them and then by a collecting agency for a very simple visit. I would certainly not put a step back in their office and would recommend all my friends as well. Here is my story: First, I go there with UCR referral for a very simple problem I had and a chronical back-pain. The office is ancient and most of operations are done "the good old-ways" and the wait is long of course, but I dont care about all that. I visit the doctor and apparently it was not a big issue. Then the real problem of mine starts a few months after. The doctors billing guy keeps calling me and telling me that they can get their money. I contact the insurance company and they say there is no issue and they should get their claim. They tell me they want to do the easy route and get the money from me. after a while they hire a collecting agency and now I have to deal with a new solicitors. The insurance company says we have already paid, but the collecting company says the doctor did not get it. The insurance company says we can give all the details to the doctor office, but the collectors say that we want to talk to them .... and I am the messenger apparently here!

Sonia Chavarria Been going to instance 2019 only because hes close where I live but he hasnt done anything for me. Hes a very good doctor

Nancy Barraza If I could give 0 stars I would, I went in to do a physical and some concerns about my general health. Doctor got mad at me for wanting to check my vitamins and told me I was asking for too much and that I didn’t know what I was saying. Never coming back here. My hair has been falling out since last year and I told him my concerned, he refused to do some blood work to check on my vitamins because he said “you’re doing too much” which he also said “why do you care so much”. As a patient this was really insensitive of him to say to a patient, he in fact refused to do the blood work done. I’ll be changing doctors and reporting this. Keep in mind I’m only 19 years old and hair loss isn’t normal and he told me I was exaggerating about it when I’m literally losing more than 600 hair a day.

Martín Labombarda Very bad experience trying to simply book an appointment for a physical. Most family medicine doctors book separate appointments for "new patient evaluation and management (E/M)" and for physicals. This way they can bill for 2 visits for what should be a single visit. When I asked about this, they referred me to their billing department who pretty much confirmed this is their normal practice. Scam. Will find another location to get my physical at.

Daniel Murphy Im giving a two-star rating to the Endocrinologist Dr. Simran K. Brar not because the doctor was bad at all. She was actually quite wonderful, very professional and very on point with her overall treatments but her medical assistant, Christine, was very unprofessional and rude. She tried to recommend medications to me which is outside her scope of practice. When I mention that Im going to speak to my doctor about my medication, she was even more disrespectful after that time and condescending. I also witnessed her yelling at an elderly gentleman in a condescending manner which I felt embarrassed him in front of the office staff and the other patients in the office. Rmc states that they strive to treat all patients with respect and courtesy. However, I do not think Christine is an example of their policy. Other medical staff in the office in the hallway stood by while she was screaming at the elderly patient and did nothing or said nothing to stop her. I filed official complaint but Ive yet to receive any type of feedback regarding this incident. However, my physician was extremely professional and very kind and thorough with the treatments that she recommended me to take.

Kaytlin Huerta This was horrible, today I went to my appointment at exactly 8:10am they gave me the sign to sign and they brought me into a room fast but they weren’t so fast and attending me, they left me and the translator in the room for an 1 hour and 30 minutes without any notice or of how long everything would take. Not only that when the doctor came inside today she was horrible! She gave us so much attitude I asked her why it took her an hour and 30 minutes and she was being so rude about it, when my translator was explaining what the doctor was saying the doctor kept talking over her and not let my translator explain everything well. She kept giving my translator dirty looks and asking if she even understand what she was saying? As well she made my translator late to her next appointment, then the doctor was so rude to her nurse? This type of care was unacceptable because the doctor didn’t even say her name or have a badge explaining who and where she from. At this point she might not even be a real doctor. I am leaving this place and never coming back.! DO NOT RECOMMEND

Shiela Smith Today I brought my brother in with a denture issue. We were met with a warm welcome first thing. I started to fill out his information and had a few questions and the assistant explained it well and didn’t make me feel bad for asking. We had a relatively short wait and we were brought back with precision help, as he is wheelchair bound. She got us all prepared for Dr Lim. What a gem she is :) Close to perfect. Even though this office does not handle dentures she still took the time to give him a full exam and made notes to send along with a Referral! From this experience I felt prompted to ask what Insurance they accepted for myself. That is how confident I feel about this great dental office, Doctor and staff!

melody esparza Ive had Dr. Guillermo Gomez for quiet a long time. He has delivered all four of my children. He is also my childrens pediatric. Ive never had a problem with their office or medical staff. His office is very organized and all of his staff are extremely nice. I just LOVE, LOVE, LOVE their office and so far everyone that I have referred to his office are extremely satisfied. Its really sad to see someone post a negative review on him. He is such an amazing Dr.! Dont let any negative reviews keep you from going to his office.... FYI: whoever posted that his office smells like poop it was your upper lip you were smelling#justsaying#

Alma Bayardo i can’t thank this office enough. He delivered my 3 kids. My son has had to be referred to different specialists. We have encountered a fair share of bumps in the road due to outside sources. I am so grateful for Dr. Gomez and Monica who has done everything in her hands to get my son his needs. Very efficient and fast.

Kevin Johnson The receptionist is very unprofessional. She gave me the wrong change, then held my prescription hostage until I came back to fix her mistake. Then called my emergency contact and scared my family trying to get me to come back to fix her mistake. The Dr was cool tho

Lisset Magana Overall great experience. I would recommend coming here for immigration physical. The ladies in the front are sooo sweet. I thank them for their awesome customer service, as that is not easy to find nowadays. I usually don’t take the time to write reviews but they definitely deserve it!

William Nguyen TLDR; great doctors, terrible reception and communication. The neurologists are fine and I am grateful for their work. But good luck trying to schedule with them. You’re lucky if you can even reach their line, and even then you would be greeted with the useless mailbox that’s always full. I legit tried calling 20+ times throughout the day and couldn’t even schedule a single appointment. Appointments are always months away, which would be fine by me if they didn’t reschedule it a few times, making me wait 4 months longer than I expected. One time the front desk person refused to refill my seizure medication. I asked my neurologist months later and she said they are perfectly capable of doing refills, without me needing to book an appointment. I like my neurologist, but I’m seriously considering looking somewhere else because it’s a nightmare to schedule anything with them. And I don’t have the time nor energy to call them 20 times a day everyday, praying for them to pick up my call.

prefect1948 I’ve been a patient here for 10+ years. Dr Ibrahim is very knowledgeable, polite, and very professional. The office staff are always super nice and helpful. His office sends my test results to my doctor very quickly. His facility is always immaculate. The wait for scheduling an appointment is very reasonable. I would not consider switching my neurologist.

Greg Taylor Raja Dhalla I hope this review reaches you specifically! In 2017 you had performed shoulder surgery due to dislocation, torn muscle, ligaments, etc. It’s was pretty bad. You stated I would have nearly 100% mobility and strength back after the procedure Nearly 7 years later my shoulder is fine, I am thankful for your care. Thanks again Dr. Dhalla.

jennifer wood Great doctor! The main thing about him is he doesnt rush you into surgery...I feel like he listens and is very thorough! He ordered me a really nice knee brace recently also he has really great "bedside manner" makes you feel relaxed.

Michelle M Edit for a few days ago. I went and a guy was really sick in waiting room. He was shivering and puking. Waiting room was packed and someone went to the desk to let them know he was asleep hunched over. Security checked on him and a nurse looked to see who it was and said he was discharged he is waiting on family and then said say a prayer for him rudely. Me and a lady by me were like wth is wrong with the nurse. Honestly I think only a few Drs actually care and most but a few nurses are rude. They didnt even explain anything to me. jan 2025 So i thought I broke my toe cause it was crooked. The dr only had the images and gave me a disk and said i could wait for report. She said broken but the report my dr got said not fractured nothing. Well I looked at the image on the disk and even sent to my drs office because it does have a fracture if the idiot zoomed in. So in this time my dr has not sent me to ortho because the report from the hospital I have been here numerous times and times they find something times they dont but I dont care if I go a million times because something is off and urgent care says its better to go to emergency so test can be done then thats what Im gonna do. I have numerous specialists. I stay in contact with my Drs also so when you have rude Drs or nurses getting mad at you its messed up. Ive seen one nurse be rude to people a few times so to me if you are gonna be rude and not care change your job.

Diana Arredondo Some nurses can be rude. Be polite to patients family. Remember that they are worried about family members.