The Best 12 MEDICAL SERVICES near Napa, CA (Part 3)

Kashari Russell th. At this place, I had a horrible experience. We were here for about an hour and 40 minutes before anyone even came in the room to check on us one of the nurses across the way decided to ask me if I needed anything while I was looking out of the window, trying to be funny in front of her other coworkers they then sent in, another woman who proceeded to speak to my daughter, not address me at all as the parent she looked at my face and walked out of the room . Young rude indecent maybe being black is still an issue in certain places.

Colin ZR They charged me $1000 PER STITCH. I asked multiple people, multiple times how much my care would cost no one could even give me a rough estimate of cost. I wanted to know because I have a high deductible insurance plan. The only care I received was 5 stitches and a tetanus shot I was in the ER room for less than an hour. They charged me $5020. I really wish I could have gone to an Urgent care but it was too late. I very much regret going here.

Linda Puleo I had three (unfortunate) visits to the Emergency Department in the last 14 months. All three times were five star. All the way. (One was stitches in a finger from a new kitchen knife, one was sepsis and acute appendicitis which led to a two week hospitalization and major surgery called a right hemicholectomy, one was two weeks following discharge when I was treated for complication from the surgery. All incredible staff and medical attention. I’d give a five star review but during the 2 week stay I had one terrible nurse. The only time she was in my room on the surgery floor was to change my IV. I had two friends visiting me at the time, and they were floored by the way she treated me. I talked to a very nice nursing manager about what happened. The nurse never came near me again, and everyone else was wonderful. The reason I’m deleting a star is because no one acknowledged this was completely inappropriate of her, no one apologized for her behavior. I felt unheard and like I was being difficult, when in fact the IV needle was not inserted properly and was causing great pain in my arm. I screamed when they tried to put fluid into it (to test it for a CT scan with contrast). Obviously they fixed it immediately in radiology - they were great - but when I’d told the nurse it hurt and I didn’t think it was in my vein she stood up, “Said maybe you’re just a hypochondriac!” and walked out the door. I would have felt so much better if the manager (or if she had) apologized to me. But other than that! I loved everyone who took care of me. Very grateful to Dr. Matthew Shephard for being willing to operate on me when I was just a wildcard after having an “appendectomy” in Sicily where they actually didn’t remove my appendix at all. I am so lucky to be alive, and very grateful to everyone at The Queen…and don’t get me started on the food!! It was fantastic. 100x better than the food in an Italian hospital, who would have thought??!

Sally Morey Receptionist, staff, nurses are all rude to me and our family has been waiting from Friday 12-6 until Monday 12-9 and we still do not have 1 staff member who will tell us what diagnosis or status on my brother. I understand there are confidential concerns due to him coming from Napa State Hospital- but so far there is no compassion, dignity, justice, excellence, nor integrity. He was in ICU and no one called us at all, and no common consideration. I have been on the phone since 9am and still no info? When I explained I was on hold for 45 minutes waiting to talk to his nurse I was told I was being nasty? I am still waiting to know his diagnosis and condition. Very disrespectful and they blame Napa State Hospital - still no info.

david thoreson After reading the reviews posted about Daniel Andrews on this site I was taken aback as I have NEVER experienced ANY of the situations described by the negative reviewers.... I have heard him giving SOUND medical advice, and Ive seen him friendly to his patients and staff.... Hes been great with me and treated my mother as well. Hes accurate in his diagnosis and my health has improved greatly since Ive gone to him. Frankly, I quite like the guy and think hes a solid sort with strong values and discernment. Cant imagine him as described by reviews I just read here....

Michael Cunningham Dr Andrews spends more time with me than any other doctor Ive seen in my life. When I thought I might have a heart issue he was extremely thorough over a 3 week period to rule out problems. Im happy with him and the staff and would recommend.

Liliana Sandoval If I could give negative stars I would! And I love the team at this location! However this experience has been so mind blowing to me I’m actually disgusted! There’s a proper way to talk about weight gain/ weight loss and that was not the case here!! I was blatantly fat shamed and compared to others “tinier” than me the whole 30 mins of the appointment! I left in tears, it was extremely unprofessional and just plain rude! This appointment was just to confirm the results of my test.

Cheyann Jinks Most of the time when I call they are great. A few times there has been major attitude issues. I get that its early but theres no reason to be rude. The whole calling back everyday is ridiculous. Especially when my son needs to be seen as soon as possible. This is why I usually just take him to the non-emergency center at the hospital to be seen.

Jeff I am a recovering addict and have over 10 months sober now. The reason for this review is to bring to light the cruelty and unprofessional behavior of the staff and doctors. I had multiple visits via ambulance for suicide attempts last year. Since I was experiencing some psychosis I have no credibility whatsoever. The staff got tired of me sticking up for myself after hearing them berate and make cruel comments so they shut the glass slider and pumped the room full of anesthesia I noticed the nurses wearing double breather masks. I began to notice a calmness as and saw on my heart reader that my heart rate had gone way down, my eyes and nose were burning. I have a high tolerance to anesthesia and I called them on it so they freaked, brought in new patients, called some old security guard, has janitorial and cleaners to wipe down all the surfaces near my room. Just prior I had made a suicide attempt by alcohol and medication, next thing I remember is them escorting me out of the building without any psychiatric help. As they pushed me on the gurney by the nurses station they were in a panic, saying "omg I wonder if were being watched now?!" They treat drug addicts, people with mental disabilities or just the lost with unfiltered cruelty.

Analise Ilsley The most unprofessional healthcare provider I have ever experienced. Terrible bedside manner. When my doctor was having technical difficulties and couldnt log onto the zoom appointment they made no attempt to contact me. I had to go through their outside answering service to learn why my doctor was not honoring our appointment time. Dismissed my medical concerns with a generalization. Invalidated my health problems and refused to look for an underlying cause.

lizart _ How do I get ahold of this dept? Does it even exist? I’ve been trying to call for months now and have left multiple voicemails. Does Providence still have gastroenterology in Napa? If anyone has successfully gotten an appointment please let me know