The Best 12 MEDICAL SERVICES near Monterey, CA (Part 2)

Karina Fernandez Ive seen Dr. Mohandas, along with my two boys, for the last 2 years as our Primary Care Manager. I usually see her for my thyroid check-ups and my medical weight loss program with her, as well as any appts for when were feeling under the weather and shes always been very helpful and to the point, which is what we prefer, but has good bedside manners, too. Weve seen her and her other staff when shes not available and they are all fine to work with. In the past, there was sometimes a bit of a wait to see her, but nowadays, the office is running very punctual and you usually wait no more than 5 minutes before youre called in. The front desk staff is wonderful and professional and very helpful and able to answer questions immediately for the most part. I have used Dr. Mohandas both for her medical services at Monterey Medical Center as well as her aesthetics services through Venus Skin and Body Sculpting and have been very pleased using her.

Staci Magdaleno I called the office earlier today. I spoke with the receptionist on the medical side. I had waited longer than normal and needed a refill of my prescription. I was told I needed to see the doctor first. I figured as much but my fault u waited so long! I asked if I could speak with a PA or have the doctor asked if there was something over the counter I could take as I was unable to come in. I was told no! The doctor would not call me back ever. The doctor doesn’t call people back and I asked if she really had just spoken to me like that and her answer was yes. I have never, ever been treated so rudely and my entire family will never come to this office again. Not only was she rude and unprofessional, she was downright combative. In the end, she claimed the only one I could speak to was her and she would be the only one to call me back! It’s really a shame because I love the doctor and the PA!

Johnnie M Ill be honest, I was a bit hesitant after reading those online reviews. But let me tell you, my visit to Montage Healthcare was a total game-changer! Yeah, I had to wait a few months to see the doc, but it was totally worth it. They have this cool system where you can snag an appointment the following week through the app or by phone, which I thought was pretty sweet. Dr. Stephen Owens was a total rockstar. He knows his stuff, answered all my questions without making me feel like a dummy, and was just a really chill guy. If youre looking for a doctor whos actually human, hes your guy. The clinic itself was clean and tidy. I waited about 15 minutes after checking in, which isnt too bad considering. So, dont let those online reviews scare you off. My experience at Montage Healthcare was awesome, and I think youll feel the same way.

Mary Fernandez I have always received excellent and comprehensive care from the doctors. The front staff are very professional and friendly. I would definitely recommend the group to anyone searching for a primary care provider.

Janice Gargiulo I asked for cardiologist, but got anesthesiologist!

Lauren Bolobov Called to ask about bringing my daughter in who was having stomach pain and diarrhea. The girl on the phone said that because she had diarrhea she couldn’t be seen in person since it’s a symptom of covid, which I understand, but she only has diarrhea and no other symptoms and the diarrhea had been ongoing for a couple days, still no other symptoms so I was thinking stomach bug or food poisoning. After I asked if she was serious about not being able to see a toddler for only stomach pain and no other covid symptoms, she hung up on me. I called back, spoke to someone else who unfortunately just transferred me back to the same person I was talking to before. She was even more rude talking to her the second time and wouldn’t admit to hanging up on me, but ok. She suggested we do a virtual appointment and since I was really desperate to be seen I agreed. Idk how a virtual appointment was going to be useful, but like I said I was desperate. Then she said “oh we actually don’t have any virtual appointments left today”. *facepalm* I said thanks but this is urgent and I would need to call someone else, hung up. Called Mogo 30 seconds later and they IMMEDIATELY and compassionately invited us to come in and get my daughter seen in person. If you want cold, unfeeling, bratty staff to talk to about your child’s urgently needed appointment, go here. Mogo took care of us and were super understanding about the whole thing. They were happy to see us in person and way more professional and kind.

Sunflower Mermaid Unfortunately we were always kept waiting for more than an hour and then due to lack of accounting on their books they wanted to charge a fee plus disrespect a military wife. We will not be referring anyone and we are saddened that ripping off patients is the norm