Donna Adams The ER was nothing but awful thru the whole visit! Had to consistently demand for my pediatric nephew receive proper treatment! From walking into the first door. After discussing with security, both his mom and myself, his aunt, had to be with him! Had to go up the chain of command to talk to Nursing, charge nurse then House Supervisor letting him know hed need to call on call Administration if they still tried to make me leave her and him! Both my sister and myself are more than willing to stand at his bedside 24/7 in the hallway to keep him safe and keep from both of them being traumatized when he attacks my sister and or takes off running around the ER. My sister can not be alone either when he does just that! They consistently tried to discharge him without what his primary care doctor sent my sister, his mom, here to get for him! The full time in ER we were told hes being discharged to hes staying for 5150 72hr hold. The only medication he was giving wasnt helping him. Between my sister and myself, we are able to keep him from escalating even when he hates me and wants me gone. Then he flips to being sorry and thanking me.
When he was admitted to Pediatrics floor, they were amazing, and everyone was great!
Although he was discharged with the medication is still not helping and could take up to 2 weeks to take effect. We kept asking for anything to help him till it kicked in. It wasnt till after he was dcd his primary care doctor ordered additional medicine. This medication even took several days to help him!
I wouldnt recommend this hospital if youre looking for assistance for psychological & emotional problems for a pediatric patient with multiple significantly difficult histories!
I do recommend their pediatric psychological Dr who, at almost 10 yrs old, saw how much more complicated his diagnoses are!
Do better, especially ER! Remember, as nursing staff, its your responsibility to advocate for your patients! Even if that means you have to demand proper treatment, you are willing to go up the chain of command to make sure your patients receive the treatment they need! If you refuse to do that, then nursing isnt for you! Put yourself in your patients shoes, then treat them the way you want to be treated! Never forget that one day, you will be on an ER gurney, wanting just that care!
Thank you,
Donna Adams RN
Patient L. Adams
Mom Annette Adams RN
2 /5
cin Fernandez My daughter was here for over 6 hours in ER being ignore...kept asking why are we not being help since we are no longer a priority we can wait over 8 hours....not even water offered......then there was the older lady across the hall also being ignored.....I had to get a phlebotomist to help her because her nurse was no where to be found. And, she was having breathing problems. Mind you the old lady had already asked for help but none had arrived.....
1 /5