The Best 11 MEDICAL SERVICES near Woodland, CA (Part 2)

Gerardo Gutierrez Front desk Jeff was rude at the beginning of check in, in the process he changed lil bit, not sure what is wrong with him. Rooms pretty decent comparing price. Easy access from I1-5, and plenty places to eat around and gas stations.

Steve Rogers Jeff has some serious attitude issues. Me and my family walked in to check in, and he was already yelling at a couple walking out. The first thing he said to us was "What do you want" and was acting like he was on drugs (scratching his face, erratic behavior). He snapped at me when I asked if he could make sure we could get a room with 2 beds and that was a big deal for him because he threw a fit the rest of the check in process, as if Im inconveniencing him by being a customer. My kids were scared so my wife asked if we could just go somewhere else, so we left. Wont be back.

Lib Lib In daily pain. Called, was told I was being put on hold, line disconnected. Called back, same man answered, asked a few questions before saying he was putting me on hold and hanging up again. Called a third time, the receptionist asked the same questions, then put me on hold for 14 minutes. Hung up, called a fourth time, on hold for 26 minutes but no one ever even answered that time. I just want to schedule an appointment and get help with this pain before it becomes an emergency.

Anthony Reyes I took my girlfriend’s father to his appointment with Dr. Nguyen since she was sick. We arrived on time for his 830am appointment, however I was notified by the lady checking us in that Dignity flagged him as no show because he had missed his 8am appointment. This was utterly false. I had to call my girlfriend to have her send over the screenshots of his appointments through Dignity’s website. Lo and behold, there was no 8am appointment. Finally after displaying the facts the receptionist told us to have a seat. About 10mins later a young girl come out and informs us it will be another 25min wait because they “had” to see other people first. So we wait. We finally are seen at 915am when his appointment was at 830am. At the conclusion of Dr. Nguyen’s checkup with my girlfriend’s dad, I ask him why was I no showed when we had no appointment at 8am? Dr Nguyen replies that employees called out sick so they are short staffed. He then proceeds to get emotional and state that all the employees at dignity are hard workers, etc. I proceed to correct him and say that I never questioned anyone’s work ethic at Dignity. I asked him if it was reasonable for me to think Dignity would see us at the appointment time scheduled, he responds “No.” Lastly Dr. Nguyen said Dignity Health does not have enough money to hire sufficient staffing. I was shocked by Dr. Nguyen’s smug attitude and lack of professionalism in regard to our appointment! Please do better Dignity.

Helen Bouslaugh Our GP has cancelled so many appointments and we our so frustrated with the Clinic. When we began using this clinic 40+ years ago, it was the premier facility in Northern CA. Patients came from Redding to be seen here! Urgent Care is not to relieve the ER, as they have no on-site services other than colds, flu or minimal care which in most cases is not urgent care. We will now go straight to ER. There are specialty departments that function flawlessly, however, seeing a doctor to get the referral to a specialty department is a long drawn out process taking months of patience! And the Advocacy line is a perfunctory option without any results. This is a sad state of affairs. We will be calling our insurance for options close by.

malena Ramos Dear Patrick Newton, I am writing to express my concern regarding my recent visit to urgent care. My daughter and I arrived at 7:00 PM and were last seen at the facility. At approximately 7:50 PM, I asked Franchesca how long it would be before we were seen, and she informed me that we would be next. However, I noticed that multiple walk-in patients who arrived after me were seen before us. When I inquired about this, Franchesca stated that those patients had arrived before me, which was not accurate. Additionally, she rolled her eyes at me, which I found to be unprofessional and dismissive. At 7:50 PM, another walk-in patient arrived and was seen before us as well. As a front office employee at Woodland Health Care, Franchesca’s role is crucial in ensuring fairness, accuracy, and professionalism, especially when dealing with sick patients. Proper documentation and patient prioritization are essential in a healthcare setting. I hope you will take this matter seriously and implement the necessary changes and training to prevent this from happening to others in the future. Thank you for your time and attention.

Elizabeth T Arias Office manager is highly discriminatory. I asked to talk with her regarding delas in office visits; firs she talk with me at her door, treated me with rudeness, flat out told that "you have to understand...." trying to make me believe it is okay to wait a long time for a dr. She even went to the extreme is saying that most of the health places makes their patients to wait. Even at the ER I only waited there 30 minutes. maybe she needs strong "how to treat people catalogue and online courses. In my long teaching career never seen such an outstanding woman with no people skills and just discriminates and look down to others. Maybe she thinks that its okay to mistreat people that are coming for health at a low coast clinic. I have being coming to this place for over ten years and I never experienced and office manager mistreat and being discriminatory with patients. The public that goes to this clinic is highly diverse with a variety of backgrounds and she can not expect will accept her being arrogant and look down people.

Lei Macaso Ive been going to Salud Clinic for about 1 year now. I really enjoy the appointments I have with Dr. Ghonasgi because shes very attentive and very nice. The staff at the Safe Care Clinic have all been nice to me as well. However, there can be long wait times depending on the day and it can take several weeks to be seen by your preferred provider.

XBY Alla (Allochka) The doctor came over unprofessionally. She accepted patients in Sacramento at the Whole Health Community clinic. My mom was her patient a three years. Last time, when we saw her and making a new appointment on a front desk, we were told about transferring the entire clinic to a new office at a different address. We were given a new address and a telephone with the date of the next appointment in three months. A month after that, when I getting drugs at the pharmacy, it turned out that the doctor had not extended prescriptions for half the drugs. I call on a new phone, and they tell me that the doctor does not work for them, then I decided to check our future appointment with Dr., and it turned out that we are not on schedule. I went to the old clinic, but it was closed and the phone did not answer. We urgently had to change the doctor and appoint a new appointment with him. I believe that this is absolutely not professional on the part of the doctor, who is also responsible for the lives of patients, be aware of her discontinuation of servicing these patients, and do not say about this, don’t leave any contacts with her and just throw your patients.

Annette Silva In reference to Dr. Turkots CH location. Horrible office. Rude & Unprofessional NP. They take 0 time with American Born patients.

Anne LN Initially had a telehealth appointment with Dr. Brar, as my previous doctor stalled on any pain medication for months. I had scheduled another in-person appointment a month later. She was supposed to have requested physical therapy. I had to ask about it again at the appointment. They hadnt even addressed it. She only put in the referral for my back. She never mentioned my knee. I cant walk without assistance (cane or walker). She doesnt respond to portal notes. I messaged the generic exercises she had someone send me cant be done with my conditions (degenerative joint disease of the spine and a thinning bone where my kneecap could move). Twice she noted my failure to make eye contact. I have severe medical anxiety. Not making eye contact is the least of my problems. If you ask why things arent being done, she notes you have an aggressive tone. Never noted the clinics failure to do their job or follow up. The clinic noted in the portal it was "ok to deny" my PT request as I needed something closer to my job, not 40 minutes away in Woodland. I would lose my job if I had to keep taking off vs doing PT on my lunch hour. They declined it because their in-network providers were available (but not accessible to me). The clinicians will also note not to reply to each other in the portal if they know you read and follow-up on comments left about you; esp. the inaccurate ones. Overall, find another doctor/clinic. Helping patients isnt on the agenda with Dignity. PT was denied because I cant travel 40 minutes one way and they wont approve a closer PT office because its not an emergency. I guess diminished quality of life, and independence arent taken into consideration. Who knew walking wasnt important?