5 /5 Philip Johnson: I sought out legal advice regarding a long-time issue with my apartment’s elevator. You see, it’s always broken. And the permit is out of date. I’ve tried for years to get them to replace the elevator but it seems they’ve made a business decision to never replace it. So my neighbors and I suffer for it, frequently.
I recently decided I’ve had enough. I was angry. So I called Tobener to get guidance on how to fight back. They answered on the second ring and a lovely intake member got my basic info down. A couple hours later that day, an attorney called me back. Her name is Iris Wagner. She actually listened to what I had to say and shared my fire to do something about it. She looked into the issue and just one day later, called me back with a thorough analysis of my options. She talked me out of the more aggressive approaches, which was smart because she helped me see the potential shortcomings of my considered course of action. Instead we found more impactful, less risky, options which I am now pursuing.
I felt heard, cared about and educated. Iris Wagner is a sensational lawyer and her team is clearly operating smoothly. I’ll add too, they were the only firm out of three to call me back! I give this firm my FULL ENDORSEMENT
