Pronto Insurance Agency - Sacramento (CA)

Benjamin Blackburn Joel has been my insurance guy for a number of years now, nothing but good experiences! I have liability, commercial auto, and workers comp and joel has been great helping me through all of that. Great communication, very helpful and a super positive attitude. I would highly recommend Joel for all your insurance needs!

Moises Velazquez Fernanda gave us great customer service and guided us through purchasing A policy!

Angela Levine I had such a wonderful experience with their Rachel in customer service/Service representative. Rachel helped me and was absolutely amazing — so sweet, kind, and genuine. From the moment we started talking, she made me feel comfortable and cared for. She explained everything I needed to know in a way that was clear and easy to understand, and she never rushed me. I could tell she truly cared about helping me, not just doing her job. People like her make such a difference, and I’m so grateful for the time and attention she gave me. Trust me it was a very long process. She turned what could have been a stressful call into a really positive experience.

jessica hernandez Javier, my insurance agent was a pleasure to do business with. He helped me find the best policy for my needs for an affordable rate.

Venis Michaels I was looking for an auto insurance agency for my 3 cars, my kids, my wifes and mine. Bates offered me the best service and thats why I signed with them! excellent communication skills, I didnt feel rushed to choose or anything! THank you guys for the great help!

Dale Yadav Lisa is awesome and the reason I will keep my business with this office! I didnt know much about insurance when I came into the office. After talking with Lisa, I feel more confident about the coverage I now carry on my car. She explained how each coverage works and helped me to figure out what I should carry on my car. Youve got a customer for life!

Ebony HATTON I spoke with Shako today, she was absolutely great. She is very knowledgeable, professional, and has a great personality. I was going through insurance headaches till I spoke to her today, once our call was completed, I was happy and had everything I needed. She went above and beyond to assist me today. I definitely had a great experience, and will use her services from now on.

Jim George ICE insurance Agency handles my WC insurance for my small business. Very easy to set up and extremely affordable. If I ever have a question I can contact them directly, and they have always followed up expediently. Thanks ICE. Jim Eves Automotive

Mark Pfeifer This might be the best State Farm office there is. They have helped me with both my homeowners and auto policies. Whenever I call, I get connected with Kabrina who is AMAZING. Not only is she really nice and personable, she is extremely knowledgeable in her field. She takes the time to thoroughly answer all of my questions. My previous experiences with insurance companies were not as smooth-sailing and often left me feeling left in the dark. Kabrina goes above and beyond, making it easy and enjoyable to work with State Farm.

Anna Mohamed Katie offers superior service. I called in for a simple quote and was giving a full review of my coverage. I feel so much more comfortable knowing that Katie is my agent. She took the time to make sure that I not only understood what my insurance means but also how it works. No insurance company has ever done this for me before. I feel so much safer knowing that all my assets are being protected by such a great staff and a great company. I highly recommend you contact Katie today for a full review of your insurance.