Peace of Mind Finance - Fremont (CA)

Guillory Bruce I would like to start off by saying thank you to the Lendmark staff, especially Carmen. She was so down to earth and so transparent as a person I had just met. I can’t thank her enough for listening and understanding. When life happens and things we can’t control come into play it’s places like Lendmark and Carmen who showed not just integrity, but pure professionalism. She took the time to understand my situation and help to find a solution when most places would have just dim the lights even more. Nobody wants to be in unexpected situations, but Carmen related to the situation not only as a professional, but as a person who understands life in general. Once again thank you Lendmark and Carmen for being about customer service.

Parmjeet Kaur I had a highly disappointing experience with Bank of America that left me frustrated and dissatisfied. I took a day off work specifically to attend a scheduled appointment at a local branch to obtain a reference letter for a credit card application. Despite having a confirmed appointment, I was met with unprofessional and unhelpful service from the front desk staff. The lady at the front desk was dismissive from the start, bluntly informing me that the bank does not provide reference letters, without offering any alternative solutions or showing any willingness to assist. Instead of addressing my needs as a customer with a scheduled appointment, she instructed me to go online and use the chat support feature, as if I were incapable of navigating it myself. Her condescending tone and manner, walking me through the online process like I was a child, was not only unprofessional but also deeply insulting. What’s worse, despite my appointment, I was turned away at the entrance and not given the opportunity to speak with a personal banker or anyone who could have potentially resolved the issue. This experience made me question the value Bank of America places on its customers’ time and needs. The lack of professionalism, poor communication, and failure to honor my appointment have left me with a negative impression of this branch and the bank as a whole. I strongly advise others to consider alternative banks that prioritize customer service and respect their clients’ time and efforts. I sincerely hope Bank of America takes feedback like this seriously and improves both its front-desk service and appointment handling.

T P Sarathy Amazingly good SBI California branch here in the Fremont location. I got some very key attestations for opening a NRO account done in a super efficient, courteous, professional and friendly manner. They offer Domestic accounts here as well, like any other bank in the US. I’ve opened an account myself, and look forward to using it for my future financial needs, and also encourage people to please check it out and see for yourselves. Thank you!

Bill A Trust. That says it all for us. Moore Financial has handled our family finances for over thirty years. We sleep better knowing they do.

Kevin Wong After stringing me along for 4-5 months, they sent a poorly worded email stating that the LOCKED RATE is too far from the current market rate. I had to chase them down every 2-3 days for them to sat that “it will be closed in 2 weeks”. Liars and frauds. Please go elsewhere to save your efforts.

Ashwini Patil Visited the branch today and a few times in the past to get Cashier’s check. From the front desk to the cashier, everyone was super friendly and helpful. They were checking with every customer individually to make sure they are getting the help they needed. Really appreciate the great service from the branch staff!