1 /5 Rafael P.: This review is about a harassment incident I experienced at this gym and the way staff failed to handle it properly. I left the situation feeling unsafe, dismissed, and ultimately with no choice but to cancel my membership.
While working out at the gym, at one point I noticed a male member aggressively staring at me. As I looked back to try to understand why, his expression only grew more hostile. Then, without any provocation, he suddenly flipped me off, clearly trying to get a reaction, and then hastily grabbed his belongings, and walked away. His anger management issues and lack of self-control were very evident. I immediately reported the incident to the front desk. Although the male staff member on duty acknowledged the behavior—after the man himself admitted to flipping me off—he dismissed it and didn’t take it seriously, alleging that he knew the guy and that he was a “good person.”
What makes this even more concerning is that I have seen this same gym member seated behind the front desk before, greeting members. He does not work there. If someone who behaves this way is also trusted to represent the gym at the front desk, it raises serious questions about the standards and culture being upheld.
Instead of addressing the inappropriate behavior, the staff member warned me that if the situation escalated, both of us could be removed from the gym, and even suggested that if I pursued a complaint, they could sue me. I was made to feel blamed for reporting an incident in which I was clearly the one harassed. That response not only invalidated my experience, but made it clear that this gym does not take member safety seriously.
Because of this, I canceled my membership and joined another gym. Failing to properly address this type of offensive behavior directly contributes to an environment where harassment, hostility, and even homophobia can be easily tolerated—and where someone who reports an issue is made to feel like they are the problem. This experience has left me questioning the gym’s values and commitment to creating a safe environment for its members.
That is ultimately why I cancelled my membership and do not recommend Boulevard Fitness to anyone—because I cannot trust how this gym handles serious situations, including harassment.