kian toledo I ran into an issue after a previous manager told me I was signed up for the special military membership that includes a buddy pass, but it turned out he never set it up. I ran into an issue after a previous manager told me I was signed up for the special military membership that includes a buddy pass, but it turned out he never set it up. When I brought this up, Janet stepped in right away, made sure I got the correct membership, and helped make up for the inconvenience. She was professional, understanding, and handled everything smoothly.
shoutout to Janet for her great customer service and to this gym for being military- and local-friendly.
5 /5