Ciara Clayton I have been coming here on and off since I was about 11 years old. I used to tag along with my mom for her appointments and started getting manicures along with her. As I got older, I found my own nail tech who is home based. She typically does my nails, but when she doesnt have a spot and Im desperate for a simple set, I will come to Sassys to hold me over. Thats how I ended up here this afternoon. I have never really had an issues with techs in the past, they are usually quick and do what I ask for. Firstly, the removal of my previous set was HARSH. I was in a bit of pain the whole removal. The tech went to work buffing/filing my nails. I started bleeding. The tech didnt mention it, simply continued to work over the blood. Made me feel a little gross. Especially, because Im assuming these tools are reused. I showed the tech a picture of exactly what I wanted. The tech didnt ask me what shape I wanted and did very little to no shaping at all, leaving me with chunky, wide nails. Not my style but not the end of the world. I asked for a sage green ombre. Now, every salon I have been to ever, has always asked what color for the "nude" portion of the ombre. I am extremely fair skinned so I do understand that a typical nude will turn out really dark on me. However, the tech whipped out a bright pink that I wouldnt even use for frenchies. I also asked for gems to be put in the CENTER of each nail at the bottom of the nail bed. The gems were placed cockeyed as hell. I walked out with chunky, unshaped, cockeyed nails. I had to beg my nail tech to get me in to fix this disaster. Worst part is I paid over $80 for them to trash my nails and now I have to shell out more money for someone else to fix the set so I can look at my hands for the next two weeks without feeling like an idiot for trusting what I thought was a decent salon. Im sorry, but with so many talented home techs who beat salons in pricing, availability, and technique/style, you guys have got to step it up. There is no room for mediocre in such a saturated market. I learned my lesson and will not be straying from my tech ever again. Also, pricing is inconsistent. I have had much more complex sets from this salon with a lower price than what I paid today. Side note, I seemed to be annoying the tech with my presence. Seems she didnt want me there at all. They were dead when I came in. Only one other person with an appointment the whole time I was in there. Overall, they arent consistent in their work and pricing. I wouldnt recommend coming here especially spending upwards of $100. If you do walk through their doors, please know what to expect. It isnt amazing but not the worst. Just super disappointed in my experience today.
2 /5