Moe *I wrote and posted this review on the day I received the service at this salon, but my review got deleted on the next day. This is the repost of my original review. Also seems like the other one star review wrote by someone other about a couple of week ago also got deleted.
Very bad experience with the owner. Would rate 0 stars if possible! Like other reviews have said, this salon is very money hungry and shady.
I went to go get my gel nails removed, and booked the appointment online. The online menu led me to believe that the removal would cost $15 dollars (though after carefully looking at the menu and interpreting the broken and grammatically incorrect English, I realized it would be $45). I received confirmation emails, none of which had any pricing information but did have the service requested: "only gel remove - no new set" (which online is $45).
When I went to the salon, the conversation with her wasnt too pleasant as she was bashing other salons in the area.
When it came time to pay, the register rang up at $60!! She didnt explain the charges and seemed rushed and annoyed since another customer was waiting (p.s. be aware this salon does charge a credit card fee). She made me feel pressured to not ask any questions and to hurry up and pay.
After returning home, I decided to call the salon because a $15 discrepancy is pretty significant. Her attitude over the phone was bad, and she claimed that she had told me that "cutting and filing" cost an $15 and thats where it got added on to the $45 price . I was asked during the appointment if I wanted my nails cut after the removal, but there was no mention from her that it would be an extra charge, nor does it say anywhere on her online site that that is a provided service associated with a charge (and she lists multiple extra charges so I find it hard that that was an omission). Additionally, she claimed that it was posted on a menu with prices, however I never saw the menu nor was I shown one before I could make a decision. Overall during the phone call, she was rude and seemed completely content with her business practices.
What happened happened, and it cant be helped, but it seems shady that she would just arbitrarily add charges without being upfront and transparent about the cost (and it seems like reading other reviews that other customers have had similar experiences too). What I found more disappointing than the charges though, was her attitude and tone when dealing with this ordeal. Future customers, tread lightly and beware. Best be very clear and ask about charges before agreeing to anything at this salon. Very unfortunate and disappointing experience.
Edit: Turns out she cut and filed my nails way too short. She was in rush while she was cutting my nails. Its bleeding and applying any pressure on it causes a lot of pain. Really not a great experience at all. Highly do not recommend.
1 /5
Jade New Finding the location may be tricky, its located inside Salon Republic where multiple independent artists have their own rooms. Its right on the corner of Target. Yuka and Marie are very friendly and really make sure they do a stellar job. Theyre meticulous and careful and very talented artists! I was lucky to call ahead and get a same day appointment, but making an appointment is definitely recommended as their art can take some time, (thats why it looks so pretty!) I felt very comfortable the whole time, Marie also made sure to ask questions along the way :)
5 /5
Kellie Rong Posting my Yelp review here to help support Yuka’s business!
Yuka was absolutely incredible! Ive been scarred by other nail salons attempting to do really simple nail art and failing miserably, but Yuka restored all my hopes & dreams.
She was super easy to communicate with leading up to the appointment and transparent with her quotes. Its definitely a splurge, so be ready for that, but the end result is worth it. Shes very detail-oriented and fully recreated what I was hoping for.
Thank you, Yuka! Its definitely one less thing to stress about prior to my honeymoon :)
5 /5
Eva Rojas I have gotten many mani + pedi by Yuka and she does an amazing job! I almost always get either buff & shine or just clean polish on my finger nails and then color on my toes. I usually keep it pretty simple but I knew that Yuka does amazing art designs as well (she has an Instagram you can check out) so recently I decided to have her do some nail art. It turned out so beautiful!
She is by appointment only so you have to call/text or you can book online. Highly recommend her!!
5 /5